Operations Manager

Harte Recruitment - Property & Construction Recruitment Specialists; Manchester; Remote; GBP 45,000 - 55,000; Full time

Job summary

Harte Recruitment is seeking a dynamic Estate Agency Operations Manager to lead growth and performance across a network of branches in the North West. This home-based role focuses on coaching, business development, and financial management, offering a competitive salary and performance-driven incentives.

Benefits

Extra holiday entitlement

Annual salary reviews

Company pension scheme

Car allowance

Qualifications

• Experience in estate agency operations preferred.
• Strong focus on performance and growth.
• Ability to analyze business data for decision-making.

Responsibilities

• Drive growth and profitability across branches.
• Support branches with training and mentoring.
• Monitor financial performance and prepare reports.

Skills

Sales knowledge

Lettings knowledge

Business planning

Budgeting

Coaching

Communication skills

Analytical skills

Job description

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Harte Recruitment - Property & Construction Recruitment Specialists provided pay range

This range is provided by Harte Recruitment - Property & Construction Recruitment Specialists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Lead. Coach. Grow. Make Your Mark in the UK’s Leading Property group!

Harte Recruitment is proud to be partnering with a leading Property group specialising in residential property services across the UK. With a sharp focus on business growth, and innovation in estate agency and lettings, this group empowers independent businesses to thrive through proven systems and a results-driven culture. They’re now looking for a dynamic and commercially minded Estate Agency Operations Manager in the North West to help drive performance and unlock potential across their network of branches.

As an Estate Agency Operations Manager, you will drive growth and profitability across a network of branches across the North West by providing hands-on support, coaching, and strategic guidance. You’ll identify new branch opportunities, and help implement best practises to boost sales, lettings, and financial services. This role is home-based, giving you the flexibility to work comfortably while supporting the network of branches. If you’re ready to lead, inspire, and make a real impact in property franchising— and be rewarded for it, we want to hear from you.

The Package:

• £45,000 basic salary plus £10,000 annual OTE and £3,600 car allowance
• Monday to Friday, home-based role (must be located in the North West to cover the network of branches)
• Extra holiday entitlement (based on length of service)
• Annual salary reviews
• Company pension scheme

The Role:

• Identify new opportunities and support branches growth through training and mentoring
• Regularly visit branches to ensure company standards and offer estate agency support
• Identify and implement new business opportunities through third parties (e.g., financial services, conveyancing)
• Act as a trainer and coach to branches and staff, sharing best practices
• Monitor financial performance, prepare reports, and support budgetary planning
• Provide financial management training and explain business processes and KPIs
• Collaborate with IT and other departments to drive productivity and support CRM systems implementation
• Represent the organisation at external forums, industry events, and stakeholder meetings
• Build and maintain strong relationships with branches, suppliers, and third parties

The Person:

• Strong knowledge of sales, lettings, business planning, budgeting, and staff targeting.
• Skilled in analysing business data to promote growth.
• Excellent interpersonal and communication skills with coaching experience.
• Self-motivated with ability to manage own diary and workload.
• Knowledge of legal compliance in sales and lettings.
• Adaptable and willing to learn new tasks.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Management

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