Night Manager

Malmaison Hotel Du Vin Holdings Limited; City of Edinburgh; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Staff discounts

Room rates

Dining discount

Apprenticeships

Wellness program

Pay on demand

Free stays on anniversaries

Healthcare

Job summary

Malmaison Edinburgh in Leith is seeking a Night Manager to oversee nightly hotel operations and guest satisfaction. You will be hands-on, ensuring our brand standards are met from sundown to sunrise and supporting a smooth guest experience through leadership of front-of-house staff.

The role offers an hourly rate of £14.02 plus TRONC, with a 4 on/4 off shift pattern (12-hour shifts, 10pm–10am) and a range of staff perks and career development opportunities at Malmaison.

Qualifications

Responsibilities

• Oversee hotel operations from 10pm to 10am.
• Manage guest expectations and ensure brand standards are maintained.
• Lead frontline team to deliver celebrity service and a memorable guest experience.

Skills

Guest service

Team leadership

Shift management

Customer focus

Job description

Night Manager, Malmaison Edinburgh in Leith

Rate of pay / Hours:

£14.02 per hour plus TRONC (service charge)

Contract Type:

4 on / 4 off shift pattern, 12hr shifts 10pm-10am

Free parking available

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

The Night Manager oversees the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

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In addition to competitive rates of pay we offer:

• Heavily discounted
• Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.
• Discounted
• Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans- dental, optical, medical and more available from £5 per month
• Referral scheme that pay up to £1,500, just for getting your friends jobs! (*Terms & Conditions apply)
• A quality uniform where required
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with
• Stream giving instant access to your pay as it’s earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of
• The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme– free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK

We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round

We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.

Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.