Operations Manager - Law Firm

Clear Legal & Financial Recruitment; West Kirby; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Performance-related bonus

Career progression

Ongoing professional development

Job summary

Clear Legal & Financial Recruitment is seeking an experienced Operations Manager for its Liverpool offices. You will lead day-to-day operations, work with senior leadership, and drive process improvements to develop high-performing teams and support growth.

You will monitor workloads and staffing, ensure compliance with regulatory requirements, and use data to inform strategic decisions, coaching team leaders and collaborating with key stakeholders to achieve objectives.

Qualifications

• An experienced Operations Manager or Senior Team Manager within a legal or professional services environment.
• A confident leader with experience managing multiple teams.
• Commercially aware with excellent organisational and problem-solving skills.
• Highly analytical and able to use data to drive operational improvements.

Responsibilities

• Lead and manage day-to-day operational activities across multiple teams.
• Develop and implement operational strategies that support business growth and performance.
• Monitor workloads, resources and staffing to maximise efficiency and service delivery.
• Drive continuous improvement by reviewing processes, identifying opportunities and implementing best practice.
• Ensure compliance with regulatory requirements, internal policies and quality standards.
• Analyse operational performance data and produce meaningful management information and recommendations.
• Coach, mentor and develop team leaders and staff to build a high-performing culture.
• Work collaboratively with senior management to deliver strategic business objectives.
• Manage relationships with external suppliers, partners and key stakeholders where required.

Job description

A fantastic opportunity has arisen for an experienced Operations Manager to join my clients growing team in their Liverpool offices.

The Role

As Operations Manager, you will play a key leadership role in ensuring our operations run efficiently, compliantly and to the highest standards. Working closely with senior leadership, you will oversee day-to-day operations, improve processes, develop high-performing teams and help shape the future direction of the business.

Key Responsibilities

• Lead and manage day-to-day operational activities across multiple teams.
• Develop and implement operational strategies that support business growth and performance.
• Monitor workloads, resources and staffing to maximise efficiency and service delivery.
• Drive continuous improvement by reviewing processes, identifying opportunities and implementing best practice.
• Ensure compliance with regulatory requirements, internal policies and quality standards.
• Analyse operational performance data and produce meaningful management information and recommendations.
• Coach, mentor and develop team leaders and staff to build a high-performing culture.
• Work collaboratively with senior management to deliver strategic business objectives.
• Manage relationships with external suppliers, partners and key stakeholders where required.

About You

• An experienced Operations Manager or Senior Team Manager within a legal or professional services environment.
• A confident leader with experience managing multiple teams.
• Commercially aware with excellent organisational and problem-solving skills.
• Highly analytical and able to use data to drive operational improvements.

What We Offer

• Competitive salary.
• Performance-related bonus opportunities.
• Opportunities for career progression within a rapidly growing business.
• Ongoing professional development and training.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful