Operations Manager - (Global Law Firm)

Ryder Reid; Greater London; On-site; GBP 90,000 - 115,000; Full time

Job summary

Elite Global Law Firm in London seeks an experienced Operations Manager to lead and optimise day-to-day operations across multiple departments. This pivotal role supports lawyers, partners and business services, with a 12-month FTC and potential permanent placement.

You will partner with senior leadership on budgets, policy implementation and operational projects, driving excellence in a fast-paced, professional services environment.

Qualifications

• Minimum 7 years of operational or administrative management experience in a law firm or professional services environment.
• Strong understanding of legal sector compliance requirements.
• Proven ability to drive operational improvement initiatives.
• Excellent stakeholder management and communication skills.
• Hands-on, solutions-focused approach in a fast-paced setting.

Responsibilities

• Oversee daily office operations across Facilities, HR, IT, Finance and Legal Support.
• Lead operational improvement projects and enhance service delivery.
• Manage administrative teams and maintain high internal service standards.
• Monitor budgets, supplier relations and vendor contracts.
• Support space planning, workplace management and facilities operations.
• Assist with compliance and firm-wide policy implementation.
• Coordinate onboarding for new partners and senior hires.
• Champion technology adoption and workflow efficiency.

Skills

Operational management

Project management

Stakeholder management

Advanced MS Office

Tools

Excel

PowerPoint

Microsoft Office

Job description

Operations Manager | Elite Global Law Firm | London

Are you an experienced Operations Manager with a strong law firm background looking to take the next step in your career?

Our client, a prestigious global law firm with a highly regarded London presence, is seeking an accomplished Operations Manager to play a pivotal leadership role in supporting the day-to-day running of its London office. Initially on a 12 month FTC, with potential to be made permanent, this is an outstanding opportunity to join a high-performing professional services environment where operational excellence is central to business success.

The Opportunity

Working closely with senior leadership, you will oversee and coordinate operational activities across multiple business functions, ensuring the smooth delivery of services that support lawyers, partners and business services teams.

Key Responsibilities

• Partner with senior management to oversee daily office operations across Facilities, HR, IT, Finance and Legal Support functions.
• Drive operational improvement projects and enhance service delivery across departments.
• Lead and support administrative teams, maintaining exceptional internal service standards.
• Monitor budgets, performance metrics, supplier relationships and vendor contracts.
• Support office space planning, workplace management and facilities operations.
• Assist with regulatory compliance and the implementation of firmwide policies, including adherence to legal sector requirements.
• Coordinate complex onboarding programmes for new partners and senior hires.
• Champion the adoption of technology and operational best practices to improve efficiency and workflow.

About You

• Minimum 7 years' operational or administrative management experience within a law firm or professional services environment.
• Strong understanding of legal sector compliance requirements.
• Proven project management and operational improvement experience.
• Excellent stakeholder management and communication skills.
• Advanced Microsoft Office capabilities, particularly Excel and PowerPoint.
• Hands-on, solutions-focused approach with the ability to thrive in a fast-paced environment.
• Strong client service mindset and experience working with senior professionals and partners.

Why Apply?

This is a rare opportunity to join a market-leading international law firm renowned for its excellence, collaborative culture and commitment to operational innovation. The successful candidate will enjoy significant exposure to senior stakeholders and have the opportunity to make a tangible impact on the firm's continued success.

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.