Operations Manager, Healthcare Contracts (UK & Europe) Remote

Energy Jobline ZR; Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Greys Specialist Recruitment is recruiting an experienced Operations Manager to oversee the delivery of a portfolio of client contracts across the UK and Europe within an Occupational Health context. You will lead service delivery, contract management, people management and client relationships, ensuring high-quality performance against agreed standards and prompt resolution of operational issues.

You will manage and develop operational and clinical teams, plan staffing across portfolios,

Qualifications

• Experience managing people and overseeing service delivery in a regulated environment.
• Background in Occupational Health, healthcare, medical services or a similarly regulated sector is preferred.
• Ability to monitor performance, manage multiple contracts and drive improvements across geographically dispersed teams.

Responsibilities

• Oversee day-to-day delivery of multiple client contracts.
• Manage key client relationships and act as a senior operational contact.
• Monitor service performance, KPIs and SLAs; identify and resolve issues.
• Plan staffing and resources across the contract portfolio; manage attendance and regulatory requirements.
• Support contract mobilisation and implementation; produce management information and reports.
• Develop operational and clinical teams; ensure staffing and resource planning are in place.

Skills

People management

Contract management

Service delivery

Operational leadership

Stakeholder management

Problem solving

Commercial awareness

Quality and compliance

Remote/field coordination

Job description

Greys Specialist Recruitment is recruiting an experienced Operations Manager to oversee the delivery of a portfolio of client contracts across the UK and Europe within an Occupational Health context. You will lead service delivery, contract management, people management and client relationships, ensuring high-quality performance against agreed standards and prompt resolution of operational issues.

You will manage and develop operational and clinical teams, plan staffing across portfolios,