Operations Manager, Fitness & Wellbeing Club

Nuffield Health; Harrogate; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health in Harrogate is recruiting an Operations Manager for our Fitness & Wellbeing Club. You’ll bring an operational background from leisure or hospitality and lead teams to deliver safe, high‑quality member experiences.

Reporting to the General Manager, you’ll support site performance, drive standards, and embed a sales mindset across reception and duty management. A National Pool Lifeguard Qualified Assessor and a health & safety qualification are advantageous.

Qualifications

• Operational leadership experience in leisure or hospitality settings.
• Ability to manage performance and develop teams.
• Understanding of health and safety requirements.

Responsibilities

• Ensure we meet health and safety legislation, and internal audit requirements
• Support the General Manager with technical support and guidance
• Continually improve site standards
• Embed a sales mentality into the duty management and reception teams
• Nurture our teams’ confidence and pride to help them promote our services to members
• Recruit and develop the colleagues that will help us deliver our quality and commercial goals

Skills

Operations management

Team leadership

Health & safety

Leisure/hospitality experience

Job description

Nuffield Health in Harrogate is recruiting an Operations Manager for our Fitness & Wellbeing Club. You’ll bring an operational background from leisure or hospitality and lead teams to deliver safe, high‑quality member experiences.

Reporting to the General Manager, you’ll support site performance, drive standards, and embed a sales mindset across reception and duty management. A National Pool Lifeguard Qualified Assessor and a health & safety qualification are advantageous.