Operations Manager

Nuffield Health; Harrogate; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health in Harrogate is recruiting an Operations Manager for our Fitness & Wellbeing Club. You’ll bring an operational background from leisure or hospitality and lead teams to deliver safe, high‑quality member experiences.

Reporting to the General Manager, you’ll support site performance, drive standards, and embed a sales mindset across reception and duty management. A National Pool Lifeguard Qualified Assessor and a health & safety qualification are advantageous.

Qualifications

• Operational leadership experience in leisure or hospitality settings.
• Ability to manage performance and develop teams.
• Understanding of health and safety requirements.

Responsibilities

• Ensure we meet health and safety legislation, and internal audit requirements
• Support the General Manager with technical support and guidance
• Continually improve site standards
• Embed a sales mentality into the duty management and reception teams
• Nurture our teams’ confidence and pride to help them promote our services to members
• Recruit and develop the colleagues that will help us deliver our quality and commercial goals

Skills

Operations management

Team leadership

Health & safety

Leisure/hospitality experience

Job description

Operations Manager Harrogate FWC | Operations | Permanent| Full time Up to £35000 depending on experience

Nuffield Health is Britain’s largest Healthcare Charity. If you’re passionate about creating success, and driven to continually improve the work environment for the good of others, there’s nowhere better to be. So, why not bring your expertise to our Fitness & Wellbeing Club and help us build a healthier nation? As an Operations Manager at our club you’ll bring an operational background in the leisure or hospitality industry. You’re a National Pool Lifeguard Qualified Assessor with a track record in managing performance, improving potential and leading teams. Ideally, you hold a health and safety qualification.

Responsibilities

• Ensure we meet health and safety legislation, and internal audit requirements


• Support the General Manager with technical support and guidance


• Continually improve site standards


• Embed a sales mentality into the duty management and reception teams


• Nurture our teams’ confidence and pride to help them promote our services to members


• Recruit and develop the colleagues that will help us deliver our quality and commercial goals

Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind.

Benefits

• free gym membership


• health assessments


• retail discounts


• pension options

At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today.

It starts with you Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.