Operations Manager - Essex Tennis

Essex County LTA; Ilford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Essex Tennis is seeking a proactive, self-motivated individual to co-ordinate activities in line with the business plan, liaising with Trustees, Clubs and the LTA to meet objectives and deadlines. The role is full-time and primarily office-based at the Essex Tennis Office in Redbridge.

Key duties include managing the office, developing business plans, meeting funding and regulatory requirements, and supporting team leaders. Occasional events and travel to meetings are required.

Qualifications

• Strong initiative and demonstrated ability to lead a team.
• Excellent communication and inter-personal skills.
• Excellent personal organisational skills and ability to prioritise and meet deadlines.
• IT competency with MS Outlook, Word, Excel, PowerPoint.
• Knowledge of sport, ideally tennis, with understanding of sport and competition structures within clubs, schools and communities.
• Interest and experience of safeguarding, diversity and inclusion in sport.

Responsibilities

• Overall responsibility for day to day management of the Essex Tennis office and coordination with all teams to ensure smooth operation.
• Supporting the development of business plans and monitoring progress.
• Ensure that returns, deadlines and funding model requirements from LTA are met.
• Supporting Team Leaders as required.
• Ensure compliance in all regulatory matters.
• Monitor and review internal processes for effectiveness and efficiency.
• Assist Chair in managing the office team and arranging meetings/minutes.
• Provide support to the county safeguarding officer as required.
• Occasional event organisation and evening/weekend work.
• Liaise with and attend LTA meetings and forums as required.

Job description

This key role is to co-ordinate the activities of Essex Tennis in line with the business plan, as defined by the Trustees, liaising with Team Leaders, Trustees, Clubs and the LTA to ensure that the charity achieves itsobjectives and targets in addition to complying with the requirements of the LTA. The role would suit a proactive, self-motivated person adept at problem solving and sometimes working under tight deadlines.

This role is a full-time position and is primarily office based at the Essex Tennis Office in Redbridge Sports and Leisure.

Key Activities

Overall responsibility for day to day management of the Essex Tennis office and co-ordination with all teams to ensure the smooth operation of Essex Tennis

Supporting the development of the business plans and monitoring progress

Ensure that returns and deadlines together with the funding model requirements from LTA are met

Supporting Team leaders as required

Ensure that Essex Tennis is compliant in all regulatory matters

Monitor and review internal processes for effectiveness and efficiency

In conjunction with the Chair manage the office team and their requirements

Attend Trustee and other meetings, as agreed with Chair, presentation preparation, agenda organisation, taking and preparation of minutes for circulation within agreed timescales, when required by the Chair

Provide support to the county safeguarding officer as required

Occasional event organisation and support, which may include evening and weekend working

Liaise with and attend LTA meetings and its Forums as required

Visit Club and venues as required

Person Specification

Strong initiative and demonstrated ability to lead a team

Good relationship management, with excellent communication and inter-personal skills

Excellent personal organisational skills and ability to prioritise and meet deadlines

Strong attention to detail, IT competent with MS Outlook, Word, Excel, PowerPoint

Good business acumen

Proven track record of delivery in an administrative environment

A knowledge of sport, ideally tennis with an understanding of sport and competition structures within a club, school, and community environment

An interest and experience of safeguarding, diversity, and inclusion within a sporting environment