Operations Manager, Drug & Alcohol Service Worcestershire

Cranstoun; England; On-site; GBP 33,000 - 41,000; Full time

Job summary

Cranstoun Worcestershire is seeking an Operations Manager to lead the Worcestershire Drug and Alcohol Service within the Criminal Justice Team. The role involves line-managing Key Workers, ensuring high standards of practice, and coordinating service delivery across prison and community settings.

The successful candidate will demonstrate strong leadership, effective communication, and the ability to manage change while meeting deadlines and collaborating with external agencies. DBS checks apply.

Qualifications

• Proven leadership or supervisory experience in a health/social care setting.
• Effective communication and organisational skills with ability to manage change.
• Experience overseeing incidents, clinical audits, and action planning.
• Willingness to work evenings/unsociable hours on rota.

Responsibilities

• Line manage a team of Key Workers delivering services in prison and community settings.
• Support staff development, personnel matters, and wellbeing.
• Oversee performance, operational flow, and adherence to high standards of practice.
• Assist in duty management and respond to service targets.

Job description

Cranstoun Worcestershire is seeking an Operations Manager to lead the Worcestershire Drug and Alcohol Service within the Criminal Justice Team. The role involves line-managing Key Workers, ensuring high standards of practice, and coordinating service delivery across prison and community settings.

The successful candidate will demonstrate strong leadership, effective communication, and the ability to manage change while meeting deadlines and collaborating with external agencies. DBS checks apply.