Operations Manager – Drug & Alcohol Service, Worcestershire

Wollborg Michelson Personnel Service Inc; England; On-site; GBP 33,000 - 41,000; Full time

Job summary

Cranstoun Worcestershire is seeking an Operations Manager for the Worcestershire Drug and Alcohol Service within the Criminal Justice Team. You will line manage Key Workers, support the County Manager, and ensure a safe, effective, and efficient service across prison and community settings.

The role requires leadership, strong communication, and organisational skills, with the ability to work with external agencies, develop staff, review incidents, and contribute to learning sessions while

Qualifications

• Leadership and supervisory experience.
• Strong communication and organisational skills.
• Ability to manage change and meet deadlines.
• Experience working with external agencies and staff development.

Responsibilities

• Line manage a team of Key Workers in prison and community settings.
• Support the County Manager to deliver a safe, effective and efficient service.
• Oversee performance of the wider team and manage operational flow.
• Contribute to duty management rota and ensure high standards of practice.

Skills

Leadership experience

Staff supervision

Communication skills

Organisational skills

Change management

Microsoft Office

Case management systems

Tools

Microsoft Office

Case management systems

Job description

Cranstoun Worcestershire is seeking an Operations Manager for the Worcestershire Drug and Alcohol Service within the Criminal Justice Team. You will line manage Key Workers, support the County Manager, and ensure a safe, effective, and efficient service across prison and community settings.

The role requires leadership, strong communication, and organisational skills, with the ability to work with external agencies, develop staff, review incidents, and contribute to learning sessions while