Operations Manager: Depot Leadership & KPI Excellence

Phoenix UK Group; East Kilbride; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Annual leave 25 days pro rata

Health cash plan

Financial wellbeing app

Discounts

Employee Assistance Programme

Pension scheme

Training programmes available

Job summary

Phoenix UK Group is seeking an experienced Operations Manager for the East Kilbride Depot. This role involves leading large teams, driving performance to meet KPIs, and ensuring regulatory compliance in a fast-paced environment.

Based at East Kilbride, you will help shape depot initiatives and coordinate with the wider supply chain to deliver value. The position requires strong communication, proven leadership, and the ability to align team performance with business goals and budgets.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to lead and manage large teams effectively.
• Experience in Lean Methodology/Six Sigma environments (preferred).
• Familiarity with working in highly regulated industries (advantageous).
• Capability to align team performance with business objectives and budgets.

Responsibilities

• Manage a diverse team of colleagues and influence stakeholders to achieve service and performance targets while maintaining high quality standards.
• Ensure full compliance with all relevant regulatory and legal requirements.
• Lead and manage depot initiatives, driving process improvements to meet financial and operational objectives.
• Facilitate effective communication across teams and departments, fostering involvement and commitment within the depot.
• Build and maintain strong interfaces with the broader Warehouse Team, PHOENIX supply chain, and commercial functions to support vision and value initiatives.

Skills

Communication

Team leadership

Workload management

Lean/Six Sigma (preferred)

Regulatory awareness

Job description

Phoenix UK Group is seeking an experienced Operations Manager for the East Kilbride Depot. This role involves leading large teams, driving performance to meet KPIs, and ensuring regulatory compliance in a fast-paced environment.

Based at East Kilbride, you will help shape depot initiatives and coordinate with the wider supply chain to deliver value. The position requires strong communication, proven leadership, and the ability to align team performance with business goals and budgets.