Operations Manager Dental DSO

Dentrust Optimized Care Solutions; Northern Ireland; On-site; GBP 70,000 - 110,000; Full time

Job summary

Dentrust Optimized Care Solutions is seeking an Operations Manager to lead the performance of approximately 25 multi-specialty dental practices across the UK, serving service members, military families and veterans. You will drive revenue growth, improve profitability, and scale operational efficiency while ensuring regulatory compliance.

You will coach Regional and Practice Managers, oversee budgeting and forecasting, and partner with Clinical Leadership and Finance to position practices for

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or related field.
• MBA preferred.
• Minimum of 8 years of multi-site operations leadership experience.
• At least 5 years of P&L responsibility with a proven record of increasing revenue and profitability.
• Experience leading multiple healthcare, dental, or retail locations.
• Strong financial acumen with budgeting, forecasting, labor management, and KPI analysis.
• Demonstrated ability to drive operational improvements, increase provider productivity, and improve patient experience.
• Ability to travel up to 50%.

Responsibilities

• Drive revenue, profitability, and same-store growth across all practices.
• Oversee daily operations to maximize productivity, patient access, and provider utilization.
• Lead, coach, and develop Regional Managers and Practice Managers to achieve operational and financial goals.
• Manage practice performance through KPI analysis, budgeting, forecasting, and P&L accountability.
• Improve production, collections, scheduling efficiency, and patient retention.
• Identify opportunities to expand services, increase patient volume, and optimize operational processes.
• Partner with Recruiting, Clinical Leadership, Finance, and Business Development to ensure practices are fully staffed and positioned for growth.
• Ensure compliance with company policies, HIPAA, OSHA, and all federal, state, and government healthcare regulations.
• Foster a high-performance culture focused on accountability, operational excellence, and exceptional patient care.

Skills

Multi-site operations leadership

P&L accountability

Budgeting & forecasting

KPI analysis

Leadership & coaching

Cross-functional collaboration

Education

Bachelor's degree in Business Admin./Healthcare Admin.

MBA (preferred)

Job description

Job Type

Full-time

Description

Job Description

The Operations manager is responsible for leading the operational and financial performance of approximately 25 multi-specialty dental practices serving active-duty Service Members, military families, and Veterans. This role is accountable for driving revenue growth, increasing profitability, improving operational efficiency, and ensuring consistent execution across all locations.

Key Responsibilities Include

• Drive revenue, profitability, and same-store growth across all practices.
• Oversee daily operations to maximize productivity, patient access, and provider utilization.
• Lead, coach, and develop Regional Managers and Practice Managers to achieve operational and financial goals.
• Manage practice performance through KPI analysis, budgeting, forecasting, and P&L accountability.
• Improve production, collections, scheduling efficiency, and patient retention.
• Identify opportunities to expand services, increase patient volume, and optimize operational processes.
• Partner with Recruiting, Clinical Leadership, Finance, and Business Development to ensure practices are fully staffed and positioned for growth.
• Ensure compliance with company policies, HIPAA, OSHA, and all federal, state, and government healthcare regulations.
• Foster a high-performance culture focused on accountability, operational excellence, and exceptional patient care.

Requirements

Job Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, or related field (MBA preferred).
• Minimum of 8 years of multi-site operations leadership experience.
• At least 5 years of P&L responsibility with a proven record of increasing revenue and profitability.
• Experience leading multiple healthcare, dental, or retail locations.
• Strong financial acumen with expertise in budgeting, forecasting, labor management, and KPI analysis.
• Demonstrated ability to drive operational improvements, increase provider productivity, and improve patient experience.
• Excellent leadership, coaching, communication, and organizational skills.
• Experience managing cross-functional teams in a fast-paced, growth-oriented environment.
• Dental Service Organization (DSO), healthcare, or military/government healthcare experience preferred.
• Ability to travel up to 50%.