Operations Manager

Joinimagine; Worksop; On-site; GBP 49,000 - 55,000; Full time

Job summary

DHL Supply Chain is seeking an Operations Manager for its flagship Manton Wood operation in Worksop. This 6-month fixed-term contract focuses on leading a major customer implementation, guiding teams, and delivering strong service performance.

You will work closely with senior stakeholders to embed new ways of working and drive improvement across safety, quality, productivity and customer satisfaction.

Qualifications

• Experience leading warehouse, logistics or supply chain ops in a fast-paced setting.
• Proven ability to influence change and make decisions quickly.
• Strong stakeholder management and customer relationship skills.
• Track record of driving operational performance through people, processes and data.
• Experience with major customer implementations is a plus.

Responsibilities

• Lead warehouse operations during a major customer implementation.
• Drive performance on safety, quality, productivity and service KPIs.
• Build relationships with customers and stakeholders as the operational lead.
• Coach and develop managers and supervisors for high performance.
• Identify and implement continuous improvement initiatives.

Skills

Leadership

Stakeholder management

Project delivery

Data-driven decisions

Job description

Pay Rate: £49,000-£55,000 DOE
Grade: K
Contract Type: Fixed Term Contract - 6 Months
Location: Worksop

Looking for your next challenge? This is an exciting opportunity to join one of DHL Supply Chain's flagship operations at Manton Wood during a significant period of transformation. As Operations Manager, you’ll play a pivotal role in a major customer implementation, leading operational teams, embedding new ways of working, and driving performance throughout a fast-paced and evolving environment.

This 6-month fixed-term contract offers the chance to make a real impact, working closely with senior stakeholders, customers, and site teams to deliver a successful implementation while maintaining outstanding service standards. More than just a contract, it's an opportunity to gain exposure to a high-profile project, broaden your operational leadership experience, and leave a lasting legacy within a key DHL operation. Ideal for ambitious leaders who thrive on change, enjoy solving challenges, and want to be at the forefront of shaping future success.

A TYPICAL DAY MAY INVOLVE

• Leading warehouse operations through a significant customer implementation, ensuring a smooth transition from plan to execution.
• Driving operational performance across safety, quality, productivity, and service KPIs while maintaining excellent customer satisfaction.
• Building strong relationships with customers and key stakeholders, acting as a trusted operational lead throughout the project.
• Coaching and developing managers and supervisors, creating an engaged, high-performing team ready for future growth.
• Identifying opportunities for continuous improvement and implementing solutions that leave a lasting positive impact on the operation.

THIS ROLE WOULD SUIT PEOPLE WHO

• Have experience leading warehouse, logistics, or supply chain operations within a fast-paced environment.
• Enjoy project-based roles where they can influence change, solve problems, and make decisions at pace.
• Are confident managing stakeholders and building strong customer relationships.
• Have a proven track record of driving operational performance through people, processes, and data.
• Want the opportunity to contribute to a high-profile implementation that will shape the future success of the operation.

WHY JOIN US?

• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.