Operations Manager

DHL Supply Chain; Wellesbourne; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Wellesbourne is seeking an ambitious Operations Manager to lead a fast-paced logistics operation for a prestigious automotive customer. You will take operational leadership, manage budgets and drive continuous improvement while delivering exceptional service and safety standards.

You will develop and inspire your team, build strong stakeholder relationships and partner with DHL and the customer to shape the operation's future success in a high-performance culture.

Qualifications

• Previous warehouse, logistics or supply chain experience.
• Proven experience managing and leading teams within a fast-paced operational environment.
• Strong problem-solving and analytical skills.
• Excellent communication skills, including verbal, written and presentation skills.

Responsibilities

• Take operational leadership and budget responsibility for managing a safe and efficient operation that delivers against operational standards and customer requirements.
• Ensure DHL Supply Chain Health, Safety and Environmental policies are effectively deployed, with the appropriate resources in place to support a safe working environment.
• Communicate clear roles and responsibilities across your team and ensure colleagues are trained, engaged and fully equipped to carry out required activities.
• Update monthly resource planning based on volume forecasts and volume profile requirements, communicating actions and recommendations to the General Manager.
• Analyse performance results, understand root causes and work closely with Second Line Leadership and the General Manager to implement effective corrective actions.
• Support and drive the site's Continuous Improvement strategy, identifying opportunities to enhance productivity, quality, efficiency and service.
• Lead, coach and develop individuals and teams to create a positive, high-performance culture.
• Build strong working relationships with internal and external stakeholders, ensuring effective collaboration and customer satisfaction.

Skills

Leadership

People management

Budget management

Continuous improvement

Problem solving

Analytical skills

Communication skills

Stakeholder management

Job description

Contract Type: Permanent (Full-Time)

Location: Wellesbourne (CV35 9JY)

What does it take to keep a world-renowned luxury car brand moving? Precision. Performance. Passion. Behind every beautifully engineered vehicle is a supply chain operation that works seamlessly to ensure the right parts are in the right place at exactly the right time.

At DHL Supply Chain, we're looking for an ambitious and driven Operations Manager to join our team supporting a prestigious luxury automotive customer. This is an exciting opportunity to lead a fast-paced logistics operation, influence business performance, and work alongside a customer whose name is synonymous with innovation, quality and excellence. If you thrive on leading people, solving problems, driving continuous improvement and delivering outstanding customer service, we'd love to hear from you.

As an Operations Manager, you will take operational leadership and budget responsibility for a key area of our operation, ensuring we consistently achieve operational standards, customer expectations and business objectives. You'll play a critical role in creating a safe, efficient and high-performing environment while leading, developing and inspiring your team to deliver exceptional results. Working closely with both DHL and customer stakeholders, you'll help shape the future success of the operation through strong leadership, operational excellence and a continuous improvement mindset.

A TYPICAL DAY MAY INVOLVE

• Take operational leadership and budget responsibility for managing a safe and efficient operation that delivers against operational standards and customer requirements.
• Ensure DHL Supply Chain Health, Safety and Environmental policies are effectively deployed, with the appropriate resources in place to support a safe working environment.
• Communicate clear roles and responsibilities across your team and ensure colleagues are trained, engaged and fully equipped to carry out required activities.
• Update monthly resource planning based on volume forecasts and volume profile requirements, communicating actions and recommendations to the General Manager.
• Analyse performance results, understand root causes and work closely with Second Line Leadership and the General Manager to implement effective corrective actions.
• Support and drive the site's Continuous Improvement strategy, identifying opportunities to enhance productivity, quality, efficiency and service.
• Lead, coach and develop individuals and teams to create a positive, high-performance culture.
• Build strong working relationships with internal and external stakeholders, ensuring effective collaboration and customer satisfaction.

this Role Would Suit People Who

• Previous warehouse, logistics or supply chain experience.
• Proven experience managing and leading teams within a fast-paced operational environment.
• Strong problem-solving and analytical skills.
• Excellent communication skills, including verbal, written and presentation skills.
• Ability to build and maintain successful stakeholder relationships.
• Experience managing operational performance and delivering results against key business objectives.
• Automotive industry experience or knowledge.