Operations Manager

Cheltenham Chase Hotel & Spa; Tewkesbury2; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Health club membership

Discounts across The QHotelsCollection

Family & Friends discounts

Training & professional qualifications

Learning & development

Employee Assistance Program

Refer a friend

Free parking

Job summary

Cheltenham Chase Hotel & Spa is seeking a strong operational leader to supervise day-to-day hotel operations across multiple departments, including food & beverage, housekeeping, kitchen, maintenance and front of house. You will be an engaging manager, building strong relationships with Heads of Departments to ensure guest experience is at the forefront.

Previous experience as a General Manager or a Food & Beverage Operations Manager stepping up into Operations Management is preferred, with

Qualifications

• Previous experience as a Manager– either a General Manager within a smaller property or currently a Food & Beverage Operations Manager seeking a step up into Operations Management
• People management experience Commercially astute
• Strong knowledge of the industry, latest trends
• Highly passionate & driven about hospitality

Responsibilities

• Oversee day-to-day operations of the hotel across multiple departments including food & beverage, housekeeping, kitchen, maintenance and front of house
• Engage with Heads of Departments to ensure guest experience is paramount and relationships are strong

Job description

Are you a strong leader who knows how to lead, empower, and inspire your team?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be a strong operational leader, overseeing the day-to-day operations of the hotel across a multitude of departments, including food & beverage, housekeeping, kitchen, maintenance, front of house amongst others. You’ll be an engaging Manager, a natural with building strong relationships, working together with the Head of Departments to ensure guest experience is at the forefront!

Is this the role for me?

• Previousexperience as a Manager– either a General Manager within a smaller property orcurrentlya Food & Beverage Operations Manager seeking a step upinto Operations Management
• People management experienceCommercially astute
• Strong knowledge of the industry, latest trends
• Highly passionate & driven abouthospitality

Curious to find out more?

Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

Compensation: Competitive salary