Operations Manager

Pertemps; Swadlincote; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Health & wellbeing support programmes

Cycle-to-work

Life assurance cover

Retail discounts

Job summary

Pertemps is seeking an experienced Operations Manager to lead a busy UK warehouse operation, covering inbound, outbound and reverse logistics with a focus on efficiency, service levels and continuous improvement.

You will manage day-to-day warehouse activities, ensure safety and customer service standards, and drive KPI performance while mentoring Team Leaders and staff. This role is ideal for a hands-on leader in a fast-paced 3PL environment.

Qualifications

• Experience in a senior warehouse management role within a logistics environment.
• Strong leadership and people management skills.
• Proven ability to manage KPIs, budgets and overall operational performance.
• Solid knowledge of warehouse systems (WMS) and process improvements.
• Commercial awareness with strong problem-solving and stakeholder influence.
• Confident communicator able to influence at all levels.

Responsibilities

• Lead and manage all warehouse operations including inbound, outbound and returns.
• Drive operational performance, KPIs and service levels.
• Control costs and manage resources effectively.
• Ensure compliance with Health & Safety standards and company procedures.
• Develop, mentor and inspire Team Leaders and warehouse staff.
• Manage workforce planning to meet changing business demands.
• Oversee WMS processes and operational reporting.
• Build strong relationships with customers and internal stakeholders.
• Lead continuous improvement initiatives to enhance efficiency and productivity.
• Foster a positive, high-performing culture across the operation.

Skills

Senior warehouse mgmt

3PL/logistics experience

Leadership & people mgmt

KPI & budgets

WMS knowledge

Problem solving

Stakeholder communication

Job description

Are you a hands-on Operations Manager who thrives in a fast-paced warehouse environment? Do you know how to lead teams, drive performance, and keep operations running smoothly? If so, we want to hear from you.

We're looking for an experienced Operations Manager to take ownership of a busy warehouse operation, leading teams across inbound, outbound, and reverse logistics while driving efficiency, service, and continuous improvement.

The Role

You will be responsible for the day-to-day management of warehouse operations, ensuring productivity, safety, and customer service standards are consistently achieved.

Key Responsibilities

• Lead and manage all warehouse operations including goods in, dispatch, and returns.
• Drive operational performance, KPIs, and service levels.
• Control costs and manage resources effectively.
• Ensure compliance with Health & Safety standards and company procedures.
• Develop, mentor, and inspire Team Leaders and warehouse staff.
• Manage workforce planning to meet changing business demands.
• Oversee WMS processes and operational reporting.
• Build strong relationships with customers and internal stakeholders.
• Lead continuous improvement initiatives to enhance efficiency and productivity.
• Foster a positive, high-performing culture across the operation.

About You

• Proven experience in a senior warehouse management role.
• Strong background within a 3PL/logistics environment.
• Excellent leadership and people management skills.
• Experienced in managing KPIs, budgets, and operational performance.
• Strong knowledge of warehouse systems (WMS).
• Commercially aware with excellent problem‑solving abilities.
• Confident communicator who can influence at all levels.

What's On Offer?

• Salary up to £50,000
• Monday-Friday, 7am-3pm shift
• Career progression opportunities
• Enhanced annual leave entitlement
• Cycle-to-work scheme
• Life assurance cover
• Health & wellbeing support programmes
• Retail discounts and employee perks

If you're an ambitious Operations Manager looking for your next challenge within a growing logistics operation.