Operations Manager

UBT; Plymouth; On-site; GBP 45,000 - 65,000; Full time

Job summary

A growing UK-based company is seeking a strategic Operations Manager to enhance core operational functions such as warehousing and logistics. This role provides the chance to make a significant impact within a supportive and dynamic environment, alongside the challenge of leading a high-performance team while implementing new processes for scalable growth.

Benefits

Profit Share Bonus

Auto-enrolment pension

Free parking

Refreshments

Ad hoc incentives

Qualifications

• Experience in Operations Management, ideally in PPE or B2B distribution.
• Confidence in managing people and processes in dynamic settings.
• Knowledge of UK health and safety standards.

Responsibilities

• Lead daily operations across warehouses, production, logistics, and customer service.
• Prepare for ERP transformation with digital tools like barcode scanning.
• Drive performance through KPIs and manage relationships with logistics providers.

Skills

Leadership

Performance Management

Process Improvement

Supply Chain Knowledge

Tools

ERP Systems

Job description

Salary: £45,000 - £65,000 (Negotiable DOE)

Hours: Monday to Friday - 37.5 hour week

Benefits: Profit Share Bonus scheme, auto-enrolment pension, free parking, refreshments, and ad hoc incentives.

Take the Lead in a Fast-Growth, Forward-Thinking Environment

This is a standout opportunity for a strategic & hands-on Operations Manager to join a growing, UK-based organisation delivering high-quality products into fast-paced B2B sectors including housing, utilities, and industrial. Backed by major framework agreements and a strong reputation for innovation, this business is on a clear growth trajectory.

You'll be responsible for leading and coordinating all core operational functions; warehousing, logistics, production and fulfilment, with Customer Service the forefront of everything you, as well as helping embed new digital and process-led improvements across the function.

What You'll Be Doing:

• Lead daily operations across warehouse, production, logistics, and customer service
• Prepare your team for a major ERP transformation (migration to Business Central), including digital picking and barcode scanning
• Drive performance through clear KPIs (e.g., OTIF, stock accuracy, dispatch rates)
• Manage relationships with third-party logistics providers
• Build a strong and accountable team, mentoring 3 direct reports and overseeing approximately 20 operational staff
• Champion a high-performance, safety-first culture
• Develop and streamline processes to support scalable growth
  
  
  

What You'll Bring:

• A track record of success in a similar Operations Management role, ideally in PPE, workwear, B2B distribution, or light manufacturing
• Experience with ERP systems and stock/inventory management
• Knowledge of supply chain, including importing, logistics, and fulfilment
• Confidence managing people, process, and change in a dynamic, fast-paced setting
• A "hands-on" style, comfortable both on the ground with teams and at the table with directors
• Awareness of UK health and safety standards; ISO or Lean Six Sigma experience a plus
  
  
  

Why This Role?

This is more than just an operational role, it's a chance to be a strategic enabler of growth. You'll have the autonomy to shape your function and the support of a Managing Director who offers both high challenge and high support. Whether you're already an accomplished operations leader or ready to step up from a senior supervisor or team leader role, this is your platform to make a real impact.

Benefits

IND25