Operations Manager

ASDA; Milton Keynes; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join an innovative retail leader as an Operations Manager, where you'll drive service excellence across both in-store and online operations. This role is pivotal in executing the company's future strategy, ensuring a high-performance culture and outstanding shopping experiences for customers. With a focus on leadership, you'll oversee diverse teams, adapt to change, and implement effective plans. Enjoy a competitive salary and a range of benefits that support your well-being and professional growth. Be part of a transformative journey in the retail world and make a daily impact on customer satisfaction.

Benefits

15% colleague discount

Discretionary company bonus scheme

Enhanced electric car scheme

Free eye tests

Discounted rates on Asda services

Wagestream access

Company pension

Wellbeing services

Excellent parental leave policies

Colleague recognition program

Qualifications

• Proven track record in leading diverse teams in a fast-paced environment.
• Strong coaching and mentoring abilities to influence at all levels.

Responsibilities

• Accountable for leadership and profitability of online and store operations.
• Delivering high operational standards and driving service excellence.

Skills

Leadership

Operational Excellence

Communication Skills

Team Management

Adaptability

Job description

Job Title

Operations Manager

Location

Milton Keynes

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Days shifts

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

22 May 2025

About the Role

Retail is ever-changing, and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer-focused leaders to drive service excellence across both the store and our online operation.

Our Operations Managers are integral to the successful execution of our future strategy and have overall accountability for the leadership and profitability of our online operation, the food hall, nights, and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. The successful applicant will quickly become obsessed with our strategy, our purpose, and our customers, ensuring both our in-store and online customers have an outstanding shopping experience.

As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. As a crucial member of the duty management team, you will at times be solely responsible for the store, and therefore you will need to be confident in overseeing the operation in its entirety.

About You

You will have a proven track record in leading diverse teams, delivering operational excellence, and working in a fast-paced environment. You should be adaptable to change, have an eye for detail, and be capable of executing plans effectively the first time.

You will have an engaging leadership style, be a strong coach and mentor to colleagues, and influence at all levels. Excellent communication skills and the ability to adapt your approach depending on your audience are essential.

Imagine being part of the evolving retail world and the impact you can make daily to both in-store and online shopping experiences. This role offers the opportunity to be part of this transformation.

Apply today by completing an online application.

Everything you'll love

Alongside a competitive salary, you'll enjoy many benefits, including:

• 15% colleague discount at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye tests for you and your nominated user
• Discounted rates on Asda services such as Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Travel Money, Tyres, and Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, and more
• Company pension
• Wellbeing services including virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
• Asda Allies Inclusion Networks
• Excellent parental leave policies, including maternity, adoption, paternity, shared parental, neonatal care leave, and fertility support
• Colleague recognition program
• Special offers across various services and activities