Operations Manager

Routes Healthcare; Manchester; On-site; GBP 45,000 - 60,000; Full time

Job summary

An established industry player is looking for a visionary Operations Manager to lead their complex care services in the North East and Yorkshire region. This full-time role offers the chance to make a significant impact on the lives of those in need. You will be responsible for ensuring compliance with regulatory standards while fostering a compassionate, person-centred care culture. With a competitive salary and performance-based bonuses, this is an exciting opportunity to inspire a dedicated team and contribute to the community's well-being. Join a supportive environment where your leadership can truly shine.

Benefits

Performance-based bonuses

Centralised support teams

In-house recruitment team

Routes Academy for career development

Digital Care Plans for efficiency

Friendly IT support

Qualifications

• Passionate about making a difference and motivating a team.
• Strong understanding of regulatory requirements in complex care.

Responsibilities

• Drive commitment to excellence in complex care services.
• Ensure compliance with regulatory requirements and foster a caring culture.

Skills

Leadership

Team Motivation

Regulatory Compliance

Person-Centred Care

Job description

Routes Healthcare - Operations Manager - Complex Care-North West and East Lancashire

Are you ready to lead and inspire in the world of Complex Care? Routes Healthcare is seeking a visionary Operations Manager to join our team in the North East and Yorkshire region. This is your chance to make a profound impact on the lives of those who need it most.

What We Offer

• A rewarding full-time position
• Competitive salary up to £60,000, depending on your experience
• Performance-based bonuses to recognise your hard work and dedication
• The opportunity to inspire complex care services in your region

As our new Operations Manager, you will be the driving force behind our commitment to excellence. You'll ensure compliance with regulatory requirements while fostering a culture of compassionate, person-centred care. Your leadership will be the cornerstone of our mission to build a community where both clients and care workers thrive.

You will need to be passionate about making a difference and know how to motivate and inspire a team. We want to hear from you.

A Little About Us

We like to think of Routes as an incredible team of folk from all walks of life, working together with one common goal: we all care. And that's not just for our clients but for our workers too.

For the last 15 years at Routes, we've been taking pride in what we do: delivering high standards of care that put people's wants and needs at the heart of it, allowing people to live the way they choose in the comfort of their home.

If this sounds like a company you'd like to be part of, we're already on to a winner. But how about we sweeten the deal a little more?

We want to help you flourish in your career — Routes provides the tools and support you'll need, so you can focus on what truly matters: delivering good care to your community.

What does this mean?

• You'll be part of a team where everyone comes together and leans on each other.
• Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality, and Marketing, to name a few.
• Our in-house recruitment team ensures you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use.
• Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop.
• We recently rolled out Digital Care Plans, making our operations more efficient.
• Speaking of digital — we also have our own friendly IT team on hand to help you with any IT struggles or needs.
• We're rated 'good' with CQC.