Operations Manager

Domus Recruitment; London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading organisation in London is seeking an experienced Interim Operations Manager for Supported Living services. The role offers hybrid working and focuses on leadership in quality care for individuals with Learning Disabilities and Mental Health challenges. This 6-12 month fixed-term position may transition to permanent, featuring significant growth opportunities.

Benefits

Candidate referral bonus of £300

Qualifications

• Experience supporting vulnerable people.
• Experience supervising and motivating staff.
• Willing to undertake off-site training and travel.

Responsibilities

• Provide leadership and feedback to improve quality in outreach services.
• Manage staffing resources, including rota and budget.
• Ensure support plans are current for individual needs.

Skills

Leadership

Verbal Communication

Written Communication

IT Literacy

Education

NVQ Level 3 in Social Care Management

Job description

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A fantastic opportunity has arisen in London to manage several Supported Living services and the staff team. The organisation is well established and supports people with Learning Disabilities and Mental Health issues. This is a fixed-term contract lasting 6-12 months, with potential to become permanent.

This is a great opportunity for an experienced Operations Manager to work on an interim basis, offering hybrid working. The organisation has excellent growth opportunities and a reputation for providing quality care for service users.

Interim Operations Responsibilities:

1. Work across outreach services, providing leadership and guidance to teams, observing and providing feedback to improve quality, positive behavioural support, and person-centred approaches.
2. Undertake regular supervision meetings with staff and facilitate team meetings.
3. Ensure support plans are current, and staff are aware of reviews and implementation of individual support plans.
4. Manage performance issues, engaging appropriate informal or formal processes as necessary, with guidance from the Service Manager/HR.
5. Manage staffing resources, including rota management and staff budgets.
6. Undertake any other reasonable duties as requested.

Interim Operations Manager Requirements:

• Experience supporting vulnerable people.
• NVQ Level 3 in Social Care Management or equivalent.
• Experience supervising and motivating staff.
• Clear written and verbal communication skills.
• IT literate and confident in using various IT systems and packages.
• Willing to undertake required training, sometimes off-site and outside normal working hours.
• Willing and able to travel between locations as required.
• Available for flexible working patterns, including evenings, weekends, sleep-ins, and nights.
• Able to undertake on-call duties on a rota basis.
• A driver to enable travel between services.

If interested, please contact Ella Bryett at Domus Recruitment.

As part of our recruitment process, we appreciate and reward candidate referrals. If you recommend a candidate who is not already registered and we successfully place them in a role for at least one month, you will receive £300.