Operations Manager

Macstaff

Guildford

On-site

GBP 65,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Performance related bonus
Company car or car allowance
Pension

Job summary

A consultancy firm in Guildford is looking for an Operations Manager to oversee day-to-day operations and implement strategies to improve efficiency. The role requires strong people management and analytical skills, with a salary range of approximately £65-70K plus bonuses and benefits including a company car. Ideal candidates will have experience leading busy operations teams and ensuring compliance with health and safety regulations.

Qualifications

  • Previous responsibility for a busy operations team.
  • Proven people management and HR skills.
  • Experience driving a positive company culture.

Responsibilities

  • Develop operational strategies that support company objectives.
  • Identify areas for improvement in processes and workflows.
  • Manage budgets and ensure efficient resource allocation.

Skills

People management
Analytical skills
Problem-solving
Driving license

Job description

Macstaff Guildford, England, United Kingdom

Operations Manager

Macstaff Guildford, England, United Kingdom

This range is provided by Macstaff. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Macstaff

Operations Manager – c£65-70K + substantial bonus, car/car allowance and more.

Offices based near Guildford in Surrey

The Package – Operations Manager

c£65-70K per annum; performance related bonus up to 20% of salary per annum; company car or car allowance option; pension; this role is office based near Guildford; occasional UK travel and more…...

Overview

The Operations Manager is responsible for overseeing a company's day-to-day operations and ensuring they align with the overall business strategy for the delivery of a competent, efficient and high performing workforce. This role involves developing and implementing operational plans, managing business processes, and analysing operational efficiency to drive productivity and profitability. High level HR duties, ensuring Health & Safety compliance, attracting talent and development of staff in situ.

Main Responsibilities – Operations Manager

  • Developing and executing operational strategies that support the company's overall objectives
  • Identifying areas for improvement in processes, workflows, and resource allocation to optimize performance
  • Customer contact and account management (and new client enquiries), assessing customer satisfaction, addressing issues and scheduling work
  • Managing and controlling budgets, ensuring efficient resource allocation, and track spending
  • Overseeing and guiding direct reports and the wider teams, fostering a positive, productive workplace
  • Ensuring all staff adherence to relevant regulations (Health & Safety), industry standards (ISO9001 and ISO45001), and company policies, while mitigating operational risks
  • Working with other departments to ensure seamless operations and achieve business goals
  • Identifying and implementing strategies to improve efficiency, streamline workflows, and reduce operational bottlenecks
  • Focusing on delivering high-quality services and maintaining high levels of customer satisfaction
  • Compiling a quarterly report for the Board Meeting, presenting operational aspects to the board

Ideal Applicant Attributes & Experience – Operations Manager

  • Previous responsibility for a busy operations team
  • Proven people management and HR skills, fleet and equipment management
  • Experience driving a positive company culture
  • Strong analytical and problem solving skills
  • Familiarity with ISO9001 and ISO45001
  • Driving license, able to travel daily to our offices near Guildford, and to the Northern office (once per month) and occasionally to client sites across the UK

The Employer – about us

Approaching our 20th year, the business continues to grow, offering consulting and niche engineering and maintenance services predominantly to the energy, waste and biomass sectors across the UK and Ireland. An employer of choice (currently employing less than 50 people, far from a ‘corporate’ environment), fostering a good team spirit and employee involvement at all levels in the business.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management, Project Management, and Finance
  • Industries
    Engineering Services, Manufacturing, and Facilities Services

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