Operations Manager

Consult Energy UK

Cambridgeshire and Peterborough

On-site

GBP 40,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Competitive starting salary

Supportive team culture focused on growth and development

Job summary

A prominent player in the energy sector is searching for a Customer Service Manager to lead operational teams and enhance customer support. This role offers competitive remuneration, a supportive culture, and the chance to be part of a transformative journey in the energy market.

Qualifications

Experience in managing operational teams.
Utilities experience is highly advantageous.

Responsibilities

Motivate and manage operations teams and ensure effective customer support.
Oversee reporting and compliance.
Implement continuous improvement processes.

Skills

Operational team management

Ability to manage and motivate

Job description

1 week ago Be among the first 25 applicants

This range is provided by Consult Energy UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Consult Energy UK

Customer Service Manager

Are you an Operations Manager interested in working for a well-established international player in the energy industry? We’re looking for a motivated professional to join our client as a Customer Service Manager, with responsibility for a number of front and back office areas.

This is a fantastic opportunity to join at the forefront of change within the energy sector and your work will be instrumental in supporting the business's ambitions.

What you’ll be doing:

Motivate and manage various operations teams (incl. billing) and ensure effective customer support
Oversee relevant reporting and compliance
Line management
Continuous improvement of processes

What we’re looking for:

Operational team management experience
Utilities experience would be highly advantageous
Ability to manage and motivate

What you’ll gain:

Experience working for an established international company
Supportive team culture focused on growth and development
Competitive starting salary £40,000 - £45,000 (depending on experience)

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Customer Service
Industries
Services for Renewable Energy

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