Operations Manager

Lord Search & Selection; Devon and Torbay; On-site; GBP 40,000 - 46,000; Full time

Job summary

A leading automotive company is seeking an experienced Operations Manager to oversee workshop departments in Exeter. The ideal candidate will have a strong background in the motor industry, excellent customer service skills, and the ability to analyse data for operational improvements. This role offers a competitive salary and numerous benefits including a bonus scheme and career progression opportunities.

Benefits

25 Days Holiday + Bank Holidays

Bonus Scheme

Car Benefit Scheme via NELS

Scottish Widows Salary Sacrifice Pension

Employee Assistance Programme

Long Service Awards

Career Progression Opportunities

Aspiring Managers Programme

Cycle to Work Scheme

Eye Care Vouchers

Qualifications

• Motor industry experience required.
• Previous experience in operations environment necessary.
• Strong focus on customer service.

Responsibilities

• Maximise efficiencies within the operations department.
• Coordinate operations to support growth of fleet.
• Identify training and development needs for the team.

Skills

Customer Service

Data Analysis

Logistics Systems

Job description

Operations Manager Required in Exeter

• Basic Salary up to 40,000, OTE in the region of 45,000
• Prestige Main Dealer
• Monday to Friday 08:30 to 18:00

Our client, a Prestige Main Dealer, is seeking an experienced and dynamic Operations Manager to oversee their workshop departments in Exeter.

Our client boasts over three decades of excellence in the motor industry and operate four dealerships across the region. They are passionate about delivering top-notch service to our customers. The expertise provided by the aftersales team is crucial to their success.

Duties of an Operations Manager:

• Maximise efficiencies within the operations department, with cost control and customer service levels in balance
• Support volume and GP growth of fleet through coordination & Communications of the operations department.
• Maximise fleet sales volume via communication of customer service, brokers, OEM, fleet management companies, funders and customers.
• Supporting the systems development for all Site 5 development needs
• Identifies training and development needs for self and management team as part of the performance management process.

What our client expects:

• Previous experience within a operations environment
• Motor industry experience
• Strong customer service experience and focus
• Proven ability to analyse data for operational improvement and cost-saving initiatives
• Excellent administrative and IT skills, with experience in logistics systems

Benefits on offer:

• 25 Days Holiday + Bank Holidays
• Bonus Scheme
• Car Benefit Scheme via NELS
• Scottish Widows Salary Sacrifice Pension
• Employee Assistance Programme
• Benefits Hub with 1,000s of deals
• Life Assurance & Enhanced Sick Pay
• Career Progression opportunities
• Aspiring Managers Programme
• Cycle to Work Scheme
• Eye Care Vouchers
• Long Service Awards

This is an exciting opportunity for an Operations Manager to take their career to the next stage and enjoy working for a company that truly values their staff.

If you are interested in hearing more about this Operations Manager role, or others we have in your area, please do not hesitate to contact Sam Enderby at Perfect Placement today.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.