Operations Manager

COREcruitment Ltd; City Of London; On-site; GBP 38,000 - 42,000; Full time

Job summary

COREcruitment Ltd is recruiting an Operations Manager for a premium fitness venue in London. You will oversee day-to-day operations, from front of house to cleaning and maintenance, ensuring premium standards for members.

This hands-on leadership role requires strong team management, proactive problem-solving, and a commitment to exceptional service. You will work with the GM to align operations with broader business goals.

Qualifications

• Strong leadership and team management skills.
• Excellent attention to detail and high operational standards.
• Proactive problem-solving and confident decision-making.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead the reception team to deliver premium service standards.
• Cover shifts and take on Duty Manager responsibilities as required.
• Coordinate cleaning to maintain hygiene across studios and areas.
• Carry out regular checks of facilities and equipment.
• Liaise with contractors and maintenance providers for timely repairs.
• Implement daily operational procedures and health and safety protocols.
• Recruit, train and motivate operational staff.
• Collaborate with the General Manager to align operations with business goals.
• Assist in managing budgets, inventory and supplier relationships.

Skills

Leadership

Team management

Attention to detail

Operational excellence

Communication

Job description

Operations Manager - “Premium fitness”

Location: London
Salary: £38,000 - £42,000+

About the Role

As Operations Manager, you will be responsible for the seamless day-to-day running of premium fitness venue in London. You will make sure every part of the club, from front of house to cleaning and maintenance, meets the premium standards our members expect. This is a hands-on leadership role, central to delivering an exceptional member experience.

Key Responsibilities

• Lead the reception team so that every member interaction is professional, welcoming and reflects a premium service standards
• Support the team by covering shifts when needed and taking on Duty Manager responsibilities as required

• Manage and coordinate the cleaning team to maintain impeccable cleanliness and hygiene across studios, changing rooms and communal areas

• Carry out regular checks of all facilities and equipment
• Liaise with contractors and maintenance providers to ensure timely repairs and upkeep

• Implement and monitor daily operational procedures, health and safety protocols, and compliance with relevant regulations

• Recruit, train and motivate operational staff
• Foster a culture of accountability, collaboration and excellence

• Work closely with the General Manager and department leads to align operations with wider business goals and member expectations

• Assist in managing operational budgets, inventory and supplier relationships to deliver cost-effective, high-quality service

About You

• Strong leadership and team management skills
• Excellent attention to detail and a commitment to high operational standards
• Proactive problem-solving and confident decision-making
• Excellent communication and interpersonal skills

Desirable

• Experience in luxury fitness, hospitality or other high-end service environments