Operations Manager

Sulzer Services; Birmingham; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player seeks an Operations Manager to lead its Birmingham service center. This pivotal role involves full P&L responsibility, driving operational transformation, and fostering a proactive safety culture. The ideal candidate will have a strong background in operational leadership, particularly within engineered service environments, and will inspire a team to achieve outstanding customer outcomes. Join a forward-thinking company committed to innovation and sustainability, where your leadership will shape the future of engineered repair solutions across critical sectors.

Benefits

Competitive base salary

Personal annual bonus scheme

Private medical cover

33 days annual leave

Defined contribution pension scheme

Employee Assistance Programme

Exclusive discounts on shopping

Discounted car leasing

Long Service Awards

Continuous learning opportunities

Qualifications

• Proven operational leadership with P&L ownership.
• Strong commercial acumen and proactive mindset.

Responsibilities

• Lead operational activities with full P&L accountability.
• Drive continuous improvement using Lean methodologies.
• Champion safety culture and ensure regulatory compliance.

Skills

Operational Leadership

P&L Management

Lean Methodologies

Health and Safety Compliance

Communication Skills

Job description

2 days ago Be among the first 25 applicants

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Operations Manager - Full Time - Birmingham, United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Step into a high-impact leadership role at Sulzer Birmingham — one of the UK’s most advanced rotating equipment service centres. Officially opened by His Royal Highness The Duke of Kent in October 2021, our purpose-built facility features the latest in overhaul and testing technology, including a 50-tonne crane capacity, high-spec machining bays, and seamless digital workflows. As Operations Manager, you will take full P&L responsibility and lead strategic transformation across the site. We’re looking for someone who will live and breathe our four principles: Seize opportunities, Own it, Team up, and Create value — and inspire others to do the same.

Your Main Tasks And Responsibilities

• Strategically lead all operational activities, with full accountability for P&L, cost control, and delivery against targets.
• Drive continuous improvement and operational transformation using Lean methodologies to increase efficiency and reduce waste.
• Champion a proactive safety culture through visible leadership and compliance with all regulatory requirements.
• Build cross-functional collaboration and ensure operational agility to deliver outstanding customer outcomes.
• Develop, coach, and empower your team with a strong focus on succession planning.
  
  

To Succeed In This Role, You Will Need

• Proven operational leadership with direct P&L ownership and experience in delivering transformational change.
• Background in rotating equipment services (motors, generators, pumps) or a similar engineered service environment is preferred but not essential.
• Strong commercial acumen and a proactive mindset for identifying and seizing business improvement opportunities.
• A sound understanding of health, safety, and environmental legislation.
• Excellent communication and influencing skills, with the ability to unite teams and drive results collaboratively.
  
  

What We Offer You

• A competitive base salary
• Personal annual bonus scheme based on individual and business performance
• Private medical cover.
• 33 days annual leave (inclusive of bank holidays)
• Defined contribution pension scheme
• Confidential support through our Employee Assistance Programme
• Access to exclusive discounts on shopping, entertainment, travel and more
• Costco membership application support and discounted car leasing for you and your family
• Long Service Awards to recognise your contributions over time
• Continuous learning via Sulzer Learning Pathways and leadership development programmes
• Free on-site parking with excellent access to the M6/M42
  
  

No visa or work permit support can be provided for this role

Our Birmingham team is part of Sulzer’s Services Division, delivering engineered repair solutions that support critical operations across the energy, water, and industrial sectors. We are a fast-moving, forward-thinking business with a commitment to safety, innovation, and sustainability — and we want someone ready to shape our future.

Do you have a question about the role?

Reach out to Daniel Faulkner at [e-mail]. Our team is looking forward hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

Sulzer has been recognised as a 2025 Top Employer in 9 countries - Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK, and the USA. Having 5 certified countries in Europe also means we’ve earned the title of European Top Employer. This achievement truly reflects the incredible culture and commitment of our teams around the world.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries
• Machinery Manufacturing