Operations Manager

Gedling Borough Council; Arnold; On-site; GBP 40,000 - 52,000; Full time

Job summary

Gedling Borough Council is seeking an Operations Manager for Redhill Leisure Centre in Arnold to lead a high-performing team and ensure outstanding service for customers and visitors.

The role emphasizes safe, welcoming environments, commercial insight, and a proactive approach to improving the centre’s operation and community health outcomes, while developing staff and fostering a positive culture.

Job description

Ready to take your leisure management career to the next level?

Are you an ambitious and talented manager with a passion for making a difference in the leisure sector? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you!

We're looking for an exceptional Operations Manager to lead our high-performing team at Redhill Leisure Centre in Arnold. This is far more than a traditional centre management role. It's an exciting opportunity to shape the customer experience, inspire a talented team, and play a key role in helping more people become active, healthy, and connected within their community.

As our Operations Manager, you'll be at the heart of everything we do. You'll create a safe, welcoming, and vibrant environment where customers feel valued, colleagues are motivated to succeed, and great service is the standard every day.

You'll bring enthusiasm and energy to daily operations, commercial insight to decision-making, and innovative thinking to continually improve the way we deliver our services. We're looking for a confident, people-focused leader who combines strong operational expertise with a sharp commercial mindset. You'll remain calm under pressure, communicate with confidence and clarity, and have a proven ability to turn ideas into results. Most importantly, you'll be passionate about developing people, building strong relationships, and creating a positive culture where everyone feels supported, empowered, and able to achieve their full potential.

If you're ready to lead a successful centre, inspire a fantastic team, and make a real impact in your community, we'd love to welcome you to our team.

Due to the nature of the position and the requirements imposed by the facilities provided at the Centres, the post-holder will be required as a feature of the job to attend work at various times as related to and determined by the requirements of the service. The Centres operate 7 days per week. The 5-day working week will fall anywhere within these opening days.