Operations & Logistics Administrator

Benx Façades; Hawton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

26 days holidays + bank holidays

Armed Forces Covenant signatory

Job summary

Benx Façades is seeking an Operations Administrator to join the Stoke-based operations team. Core duties cover logistics support, purchasing activities, and general admin. The role is full-time, Monday to Friday, with a traditional UK working day and generous holiday entitlement.

You will coordinate deliveries, monitor stock, maintain records and support continuous improvement projects. Strong organisation, communication and attention to detail are essential in a collaborative environment.

Qualifications

• GCSEs (or equivalent) including English and Maths.
• IT literacy – Microsoft/Word/Excel
• Strong administrative skills and attention to detail
• Excellent communication and customer service

Responsibilities

• Provide administrative support to the Group Logistics function.
• Coordinate courier, pallet network, haulage and specialist vehicle bookings.
• Track deliveries, obtain PODs and follow up outstanding shipments.
• Investigate delivery issues, damages, shortages and service failures.
• Maintain transport records, carrier information and logistics documentation.
• Support logistics KPI reporting, route planning and vehicle compliance administration.
• Assist with continuous improvement and logistics projects.
• Produce purchase requirements and stock replenishment reports.
• Monitor purchase orders and chase outstanding deliveries.
• Support SRM records and product traceability reporting.

Skills

Strong organisation

Proactive

Excellent communication

Customer focus

Attention to detail

Calm under pressure

Multi-tasking

Teamwork

Education

GCSEs incl. English & maths

Tools

Microsoft Word

Microsoft Excel

Job description

Benx Façades is seeking an Operations Administrator to join the Stoke-based operations team. Core duties cover logistics support, purchasing activities, and general admin. The role is full-time, Monday to Friday, with a traditional UK working day and generous holiday entitlement.

You will coordinate deliveries, monitor stock, maintain records and support continuous improvement projects. Strong organisation, communication and attention to detail are essential in a collaborative environment.