Dynamic Operations & Logistics Administrator (Purchasing)

Benx Façades; West Midlands; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

26 days holidays

Bank holidays

Armed Forces Friendly Employer

Job summary

Benx Façades is seeking an Operations Administrator to join the Stoke-based operations team. You will handle logistics bookings, tracking, and supplier liaison, as well as purchasing and stock reporting, ensuring smooth daily operations.

The role requires excellent organisational and communication skills, attention to detail, and the ability to multi-task across logistics and procurement tasks. A proactive, customer‑focused approach is essential for success in this busy environment.

Qualifications

• GCSEs (or equivalent) including English and Maths (Grade C/4 and above)
• IT literacy – Microsoft/Word/Excel
• Good Administration Skills
• Attention to detail
• Customer and people skills
• Communication
• Self-starter

Responsibilities

• Coordinate courier, pallet network, haulage and specialist vehicle bookings.
• Track deliveries, obtain PODs and follow up outstanding shipments.
• Investigate delivery issues, damages, shortages and service failures.
• Manage logistics non-conformances and carrier claims.
• Liaise with branches, customers, carriers and logistics partners to resolve queries.
• Maintain transport records, carrier information and logistics documentation.
• Support logistics KPI reporting, route planning and vehicle compliance administration.
• Assist with continuous improvement and logistics projects.
• Produce purchase requirements and stock replenishment reports.
• Monitor purchase orders and chase outstanding deliveries.
• Use CRM data to identify large projects and potential stock requirements.
• Support supplier performance monitoring and maintain purchasing records.
• Assist with stock valuation, inventory analysis and stock counts.
• Investigate stock discrepancies and support corrective actions.
• Monitor and report on slow‑moving and obsolete stock.
• Maintain cost prices and purchasing information within business systems.
• Provide administrative support for Supplier Relationship Management (SRM).
• Support product traceability reporting and associated records.

Skills

Organisational skills

Proactive

Communication

Multi-tasking

Customer focus

Attention to detail

Team player

Education

GCSEs including English & Maths

Tools

Microsoft Word

Excel

Job description

Benx Façades is seeking an Operations Administrator to join the Stoke-based operations team. You will handle logistics bookings, tracking, and supplier liaison, as well as purchasing and stock reporting, ensuring smooth daily operations.

The role requires excellent organisational and communication skills, attention to detail, and the ability to multi-task across logistics and procurement tasks. A proactive, customer‑focused approach is essential for success in this busy environment.