Operations Leader — Food Service & Guest Experience

Wshgroup; Glasgow; Vor Ort; GBP 32.000 - 39.000; Vollzeit

Benefits dieser Stelle

Free lunch on shift

Free tea and coffee at any Benugo site

Monthly allowance to use at any Benugo

Competitive rate

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Company annual leave

Career development within a fast‑growi

Zusammenfassung

Benugo in Glasgow is seeking an experienced Assistant General Manager to support the daily operations of The Burrell Collection site, alongside the General Manager.

You will help lead the team to deliver high product and service standards, build client relationships, and ensure an outstanding customer experience across front and back of house. In addition, you will assist with budgeting, forecasting and cost control.

Qualifikationen

• Experience as Assistant General Manager or strong Deputy Manager.
• Background in high-volume and/or multi-site operations preferred.
• Confident communicator who motivates and engages teams.
• Strong financial and commercial awareness.
• A passion for food is a plus.

Aufgaben

• Support the daily operation of the site alongside the General Manager.
• Help lead and structure the team to deliver high product and service standards.
• Build and maintain strong client relationships through regular communication.
• Ensure an excellent customer experience across front and back of house.
• Support initiatives to improve sales and service performance.
• Assist with budgeting, forecasting, and cost control.
• Support team performance through coaching, training, and feedback.
• Ensure all Food Safety and Health & Safety standards are met.

Kenntnisse

Leadership

Communication

Finance awareness

Food industry interest

Jobbeschreibung

Benugo in Glasgow is seeking an experienced Assistant General Manager to support the daily operations of The Burrell Collection site, alongside the General Manager.

You will help lead the team to deliver high product and service standards, build client relationships, and ensure an outstanding customer experience across front and back of house. In addition, you will assist with budgeting, forecasting and cost control.