Operations Lead: Continuous Improvement & Systems (Marine)

E&E Group; Portsmouth; On-site; GBP 65,000 - 90,000; Full time

Job summary

Adler and Allan Group in Portsmouth seeks a Business Operations Manager to drive operational excellence across the business. You will own process improvement, systems implementation and KPI reporting while aligning initiatives with the MD's strategic direction.

The role requires leading cross-functional improvement projects, standardising processes across locations and delivering tangible efficiency gains. Travel nationwide is expected; competitive salary and benefits offered.

Qualifications

• Working within a marine or MOD customer base, or working within the Industrial Cleaning/Engineering environment
• Proven experience in business operations
• Experience leading cross-functional improvement projects.
• Strong analytical and reporting skills with the ability to interpret business data
• Experience producing management information and KPI reporting.
• Ability to manage multiple projects simultaneously.
• Excellent organisational and planning skills.

Responsibilities

• Lead and deliver company-wide continuous improvement initiatives.
• Identify opportunities to improve business efficiency, productivity and service delivery.
• Develop and implement new business processes and procedures.
• Drive efficiency and cost-saving initiatives across the organisation.
• Monitor improvement plans and ensure agreed actions are successfully delivered.
• Track internal and external audit findings and ensure corrective actions are implemented.
• Standardise operational processes and record keeping across all business locations.
• Reduce duplication of activities, documentation and administrative tasks.
• Improve communication and collaboration between departments.
• Review existing ways of working and recommend practical improvements.
• Promote best practice and consistency throughout the business.
• Lead the implementation of new business system
• Support system optimisation to maximise business benefits.
• Improve data quality, integrity and reporting capability.
• Drive the digitalisation of paper-based processes.
• Coordinate system testing, user training and business-wide rollouts.
• Support users following implementation to maximise adoption.
• Own the production of monthly business KPI reporting.
• Manage group company reporting requirements and ensure timely submission.
• Produce meaningful management information to support business performance and decision making.
• Track actions arising from leadership meetings and ensure completion.
• Maintain oversight of staff utilisation and operational capacity.
• Identify opportunities to improve resource allocation across locations.
• Support cross-site collaboration and sharing of resources.
• Work closely with department managers to improve operational planning.
• Provide operational support to the Managing Director on key strategic initiatives.
• Work collaboratively with senior managers across all departments.
• Build positive relationships across the wider business.
• Influence and support managers in implementing change.
• Communicate business improvements clearly and effectively.

Skills

Marine/Defence sector experience

Cross-functional improvement lead

Analytical reporting skills

Project management

Operational excellence

Job description

Adler and Allan Group in Portsmouth seeks a Business Operations Manager to drive operational excellence across the business. You will own process improvement, systems implementation and KPI reporting while aligning initiatives with the MD's strategic direction.

The role requires leading cross-functional improvement projects, standardising processes across locations and delivering tangible efficiency gains. Travel nationwide is expected; competitive salary and benefits offered.