Operations & Guest Experience Coordinator - UK

LVMH; Greater London; On-site; GBP 28,000 - 36,000; Part time

Job summary

Tiffany & Co. in London is seeking an Operations Coordinator to lead back-of-house operations and support store leadership on key initiatives. As a key holder, you may act as manager on duty when needed, coordinating order fulfillment, inventory, and client service activities to drive sales.

The role emphasizes operational excellence, opening/closing procedures, and delivering the Tiffany Experience through outstanding client interactions and meticulous process execution.

Qualifications

• 2-3 years of retail operations experience.
• Strong client service and inventory management knowledge.
• Proficient with MS Word and Excel; ability to handle multiple tasks.

Responsibilities

• Coordinate order fulfillment, inventory, and client service activities.
• Act as key holder and support store leadership on initiatives.
• Open/close the store in the manager's absence and ensure operational excellence.

Skills

Retail operations

Client service

Inventory management

Analytical skills

MS Excel

Education

High school diploma or equivalent

College/university degree (preferred)

Tools

Microsoft Excel

CRM systems

Job description

Tiffany & Co. in London is seeking an Operations Coordinator to lead back-of-house operations and support store leadership on key initiatives. As a key holder, you may act as manager on duty when needed, coordinating order fulfillment, inventory, and client service activities to drive sales.

The role emphasizes operational excellence, opening/closing procedures, and delivering the Tiffany Experience through outstanding client interactions and meticulous process execution.