Luxury Retail Operations Coordinator

Laurelton Jewelry; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Tiffany & Co. in London is seeking an Operations Coordinator to lead back-of-house functions, manage inventory, and support client service initiatives to drive sales. You will serve as a key holder and act as manager on duty when leadership is unavailable.

The role requires strong analytical skills, 2–3 years in retail operations, and flexibility to work evenings and weekends in a luxury environment. Candidates based in the United Kingdom with relevant experience are encouraged to apply.

Qualifications

• Must currently be based in and authorised to work in the United Kingdom.
• 2–3 years of prior retail operations experience.
• Strong analytical skills and proficiency with Word/Excel.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Lead back-of-house operations and act as manager on duty when needed.
• Coordinate order fulfillment, inventory, shipping, and replenishment.
• Drive store sales by supporting monthly/quarterly targets.
• Deliver exceptional client experiences aligned with Tiffany standards.
• Collaborate with store leadership on key initiatives.

Skills

Analytical skills

MS Word

Excel

Flexible hours

Organizational skills

Attention to detail

Education

College/university degree

Graduate Gemologist / GIA coursework

Tools

MS Office

Job description

Tiffany & Co. in London is seeking an Operations Coordinator to lead back-of-house functions, manage inventory, and support client service initiatives to drive sales. You will serve as a key holder and act as manager on duty when leadership is unavailable.

The role requires strong analytical skills, 2–3 years in retail operations, and flexibility to work evenings and weekends in a luxury environment. Candidates based in the United Kingdom with relevant experience are encouraged to apply.