Operations Executive — Client Accounts & Reporting

Oliver Agency; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

OLIVER in London is seeking an Account Executive- Ops to act as the operational backbone for a large freelance network. You will validate data, produce reporting and cost estimates, and support localisation event planning across hybrid workdays in London.

You'll collaborate with internal teams, finance, vendors, and the client's events team to ensure compliant, timely delivery. Occasional in-office work may be required.

Qualifications

• Experience in an operations, administrative or coordination role.
• Proficiency in Microsoft Office, especially Excel.
• Familiarity with internal systems for raising sales orders and estimates.
• Strong organisation and ability to manage several priorities at once.
• Clear communication and interpersonal skills, with the ability to work independently and as part of a team.

Responsibilities

• Gather and validate weekly timesheet data from a large network of freelancers.
• Create and maintain reporting templates, adapting them as requirements change.
• Gather and analyse data for internal and client-facing reports.
• Create accurate, timely cost estimates for clients.
• Provide logistics and planning support for large-scale localisation events, coordinating between internal teams and external stakeholders.
• Work with Client's events team to organise travel and accommodation for attendees, ensuring bookings meet policy, budget and security requirements.
• Onboard new network members, including account creation, access management and troubleshooting support.
• Support financial administration by validating and processing network POs and collaborating with internal finance on invoicing queries.
• Act as a point of contact for Client's vendor accounts, coordinating with vendors on event planning and account management.
• Maintain documentation, floor plans and team databases.
• Assist with day-to-day operational tasks as needed.

Skills

Operations experience

Microsoft Excel

Sales orders & estimates systems

Organisational skills

Clear communication & teamwork

Tools

SharePoint

Job description

OLIVER in London is seeking an Account Executive- Ops to act as the operational backbone for a large freelance network. You will validate data, produce reporting and cost estimates, and support localisation event planning across hybrid workdays in London.

You'll collaborate with internal teams, finance, vendors, and the client's events team to ensure compliant, timely delivery. Occasional in-office work may be required.