Operations Executive

Predatech; Manchester; Hybrid; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Performance bonus

Company pension

Hybrid working

25 days annual leave + birthday leave

Job summary

Predatech, a Manchester-based cyber security consultancy, is seeking an Operations Executive to provide operational support that keeps client work on track and teams equipped to deliver.

You will prepare proposals and contracts, co-ordinate deliverables, assist onboarding, manage invoicing, and help with team events. The role offers hybrid working in Manchester city centre and a clear path for professional growth.

Qualifications

• Strong attention to detail across tasks and projects.
• Good organisational skills with ability to manage multiple projects.
• Excellent written and verbal communication; client relationship experience.
• Able to collaborate with team members and clients while maintaining productivity.

Responsibilities

• Prepare and send proposals and contracts for clients.
• Coordinate client deliverables and deadlines.
• Support onboarding of new hires.
• Oversee client invoicing and payment tracking.
• Arrange team meals and support marketing initiatives.

Skills

Attention to detail

Organisational skills

Communication

Team collaboration

Job description

Are you a proactive problem-solver who keeps projects on track, supports teams to succeed, and helps client relationships thrive? We’re seeking an Operations Executive to help support our expanding team.

Predatech is a Manchester-based cyber security consultancy dedicated to providing exceptional technical services to over 300 organisations across the UK. Our team of experts work closely with clients to assess their unique security needs, implement effective safeguards, and proactively defend against cyber threats.

The Role:

As ourOperations Executive, you’ll be at the heart of our consultancy, providing operational support that enable our team to focus on delivering exceptional results.This role offers significant scope for professional growth and development.

Key responsibilities include:

• Preparing and sending proposals and contractsfor new and existing clients, ensuring accuracy, clarity, and a high standard of presentation.
• Assisting in the coordination of client deliverables and deadlines, helping teams stay on track and ensuring seamless client experiences.
• Supporting the onboarding of new hiresby providing operational guidance and helping them access the tools and resources they need.
• Overseeing client invoicing and payment tracking, ensuring timely billing and accurate records.
• Arranging team meals/activities and supporting marketing initiatives.

Who We're Looking For:

The following skills and experience are essential for the role:

• Strong attention to detail, demonstrating a keen eye for precision and accuracy across various tasks and projects.
• Good organisational skills, capable of managing multiple projects simultaneously and meeting deadlines.
• Excellent communication and interpersonal skills, both verbal and written, with the ability to build and maintain client relationships.
• Able to effectively collaborate with team members and clients while maintaining a high level of productivity and focus.

In addition, the following experience would be highly desirable:

• Previous experience in maintaining client relationships and operations.
• Previous experience working for an IT or cyber security company.

What We Can Offer:

• Up to £40,000 salary (DOE)
• Performance bonus
• Company pension
• Regular team meals and activities (e.g. go karting, crazy golf and bowling)
• Hybrid working (we currently work in our Manchester City Centre office 1 day per week)
• 25 days annual leave + annual leave on birthday + bank holidays