Operations Executive

Ekco; Manchester; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Time Off

Birthday Leave

Company Pension Scheme

Employee Assistance Programme (EAP)

EkcOlympics

Pluralsight access

International progression

Job summary

Predatech, a Manchester-based cyber security consultancy, seeks an Operations Executive to provide essential operational support and ensure smooth client experiences. The role offers growth opportunities within a dynamic team.

You will handle proposals, contracts, onboarding, invoicing, and event support, helping the consultancy run efficiently while maintaining high service standards for over 300 clients.

Qualifications

• Attention to detail and accuracy across tasks and projects.
• Strong organisational skills for managing multiple projects and deadlines.
• Excellent verbal and written communication to build client relationships.

Responsibilities

• Preparing and sending proposals and contracts for new and existing clients.
• Coordinating client deliverables and deadlines to ensure seamless experiences.
• Supporting onboarding of new hires with operational guidance and resources.
• Overseeing client invoicing and payment tracking for timely billing.
• Arranging team meals/activities and supporting marketing initiatives.

Skills

Attention to detail

Organisational skills

Communication skills

Team collaboration

Job description

About Ekco

Founded in 2016, Ekco has quickly become one of Europe's fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

Today, we're a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we're continuing to grow.

About Predatech

Are you a proactive problem-solver who keeps projects on track, supports teams to succeed, and helps client relationships thrive? We're seeking an Operations Executive to help support our expanding team.

Predatech is a Manchester-based cyber security consultancy dedicated to providing exceptional technical services to over 300 organisations across the UK. Our team of experts work closely with clients to assess their unique security needs, implement effective safeguards, and proactively defend against cyber threats.

The Role:

As our Operations Executive, you'll be at the heart of our consultancy, providing operational support that enable our team to focus on delivering exceptional results. This role offers significant scope for professional growth and development.

Key responsibilities include:

• Preparing and sending proposals and contracts for new and existing clients, ensuring accuracy, clarity, and a high standard of presentation.
• Assisting in the coordination of client deliverables and deadlines, helping teams stay on track and ensuring seamless client experiences.
• Supporting the onboarding of new hires by providing operational guidance and helping them access the tools and resources they need.
• Overseeing client invoicing and payment tracking, ensuring timely billing and accurate records.
• Arranging team meals/activities and supporting marketing initiatives.

Who We're Looking For:

The following skills and experience are essential for the role:

• Strong attention to detail, demonstrating a keen eye for precision and accuracy across various tasks and projects.
• Good organisational skills, capable of managing multiple projects simultaneously and meeting deadlines.
• Excellent communication and interpersonal skills, both verbal and written, with the ability to build and maintain client relationships.
• Able to effectively collaborate with team members and clients while maintaining a high level of productivity and focus.

In addition, the following experience would be highly desirable:

• Previous experience in maintaining client relationships and operations.
• Previous experience working for an IT or cyber security company.

Benefits / Perks

• Time Off: 25 days annual leave + public holidays
• Birthday Leave: One extra day off to celebrate
• Company Pension Scheme
• Employee Assistance Programme (EAP) for wellbeing support
• EkcOlympics: Global team activity challenges
• Unlimited access to Pluralsight for continuous development
• Real opportunities to grow, including international progression

Why Ekco

• Company of the year 2026 Tech Excellence Awards
• Microsoft's 2023 Rising Star Security Partner of the Year
• First Irish Microsoft MSP to achieve all four Microsoft Security Specialisations
• A culture rooted in diversity, equality, inclusion & belonging
• A commitment to internal mobility and career progression
• Flexible, family-friendly working at the heart of our culture
• Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.