Operations Excellence Architect

First Recruitment Group; Great Ness; On-site; GBP 40,000 - 55,000; Full time

Job summary

First Recruitment Group is seeking an Operational Brilliance Officer to drive efficiency across our operations and reduce chaos. You will identify improvement opportunities, streamline processes, and foster a culture of continuous improvement.

You will translate problems into clear presentations, monitor daily operations, and lead brainstorming sessions. You will maintain the Brilliance Dashboard and KBIs, ensuring peak performance with a dash of flair.

Responsibilities

• Monitor daily operations and identify opportunities to increase brilliance levels.
• Conduct routine 'Efficiency Walkabouts' whilst carrying a clipboard for added authority.
• Translate complicated problems into PowerPoint presentations nobody asked for but everyone admires.
• Ensure all processes are running at peak performance or at least appear to.
• Organise and facilitate emergency brainstorming sessions when someone replies-all to a company email.
• Measure, track, and report on Key Brilliance Indicators (KBIs).
• Champion continuous improvement initiatives and motivational use of coloured sticky notes.
• Investigate operational bottlenecks using advanced detective techniques and mild suspicion.
• Maintain the company Brilliance Dashboard, regardless of whether one currently exists.
• Act as first responder for minor office crises, including but not limited to: Missing staplers, Mysterious printer behaviour, Passive-aggressive fridge notes.

Job description

First Recruitment Group is seeking an Operational Brilliance Officer to drive efficiency across our operations and reduce chaos. You will identify improvement opportunities, streamline processes, and foster a culture of continuous improvement.

You will translate problems into clear presentations, monitor daily operations, and lead brainstorming sessions. You will maintain the Brilliance Dashboard and KBIs, ensuring peak performance with a dash of flair.