Operations & Dispatch Supervisor

New Appointments Group; Ashford; On-site; GBP 21,000 - 34,000; Full time

Benefits offered by this job

23 days leave + bank holidays

Free parking on site

Overtime x1.5

Christmas shutdown

Job summary

New Appointments Group in Ashford is seeking an Operations & Dispatch Supervisor to lead a hands-on team in our FMCG operations. A full UK driving licence is required, and some outdoor site duties may apply.

Salary is up to £34,476 with Mon‑Fri hours and an early finish on Fridays; alternate Saturdays may be required during peak. You will organise the team, oversee daily production, train staff, manage agency labour at peak times and ensure quality and safety standards.

Qualifications

• Experience as Supervisor, Line Leader, Shift Lead or Team Leader.
• Experience in FMCG/manufacturing/production.
• Full UK driving licence; willing to work outdoors.

Responsibilities

• Organise the team and delegate daily tasks.
• Oversee day-to-day operations and production.
• Provide training, support and motivation to team members.
• Manage agency labour during peak periods.
• Ensure quality standards are maintained throughout production.
• Maintain smooth workflow and efficient use of labour.
• Plan labour requirements and liaise with recruitment agencies.
• Ensure Health & Safety standards and procedures are followed on site.
• Review and update risk assessments with Production Director.
• Identify and implement opportunities for improvements.

Skills

Team leadership

FMCG experience

People management

Driving licence

Hands-on

Outdoor work

Tools

Forklift licence

Job description

Job title: Operations & Dispatch Supervisor

Location: Ashford (must be a driver due to location)

Salary: up to £34,476

Hours: Monday to Friday, with an early finish on Fridays (alternate Saturday's will be required during peak)

The role:

We are looking for a hands-on Supervisor to join our client's growing team. This is a newly created position for someone to really make their own. This is an ideal opportunity for someone who can lead from the front but that wants to remain hands-on.

Benefits:

• 23 days annual leave + bank holidays
• Christmas shutdown (annual leave must be reserved)
• Overtime paid at x1.5
• Free parking on site

Key responsibilities would be:

• Organise the team and delegate daily tasks effectively.
• Oversee day-to-day operations and the running of production.
• Provide training, support and motivation to team members where required.
• Manage additional agency labour during peak periods.
• Ensure quality standards are maintained throughout each stage of production.
• Maintain a smooth workflow and ensure the efficient use of labour.
• Plan labour requirements in advance where possible and liaise with recruitment agencies.
• Ensure Health & Safety standards and procedures are followed across the site.
• Review and update risk assessments alongside the Production Director.
• Identify and implement opportunities for improvements.

Experience and skills required:

• Previous experience as a Supervisor, Line Leader, Shift Lead or Team Leader
• Experience within FMCG, manufacturing, production or a fresh produce environment
• A hands-on approach, with the willingness to work alongside the team
• Strong organisational and people-management skills
• A full UK driving licence
• A manual forklift licence would be desirable but is not essential*Please note - this role can involve working outdoors in all weather conditions, so applicants must be comfortable working outside.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles