Operations & Dispatch Supervisor in Ashford)

New Appointments Group; Ashford; On-site; GBP 21,000 - 34,000; Full time

Benefits offered by this job

23 days annual leave + bank holidays

Christmas shutdown (annual leave must-

Overtime paid at x1.5

Free parking on site

Job summary

New Appointments Group is seeking an Operations & Dispatch Supervisor in Ashford. This hands-on role leads daily production tasks, organises a small team, and oversees operations with a front-line leadership approach.

The position requires a full UK driving licence, willingness to work outdoors in all weather, and occasional Saturday shifts during peak periods. Salary up to £34,476, with normal Monday–Friday hours and an early finish on Fridays; overtime paid and free on-site parking.

Qualifications

• Previous experience as a Supervisor or Team Leader in FMCG or production.
• Hands-on leader able to work alongside the team.
• Full UK driving licence.
• Forklift licence desirable but not essential.

Responsibilities

• Organise the team and delegate daily tasks.
• Oversee day-to-day operations and production.
• Provide training, support and motivation to team members.
• Manage additional agency labour during peak periods.
• Ensure quality standards throughout production.
• Maintain a smooth workflow and efficient use of labour.
• Plan labour requirements and liaise with recruitment agencies.
• Ensure Health & Safety standards and procedures are followed.
• Review and update risk assessments with the Production Director.
• Identify and implement opportunities for improvements.

Skills

Hands-on leadership

Team management

Organisational skills

People management

Tools

Forklift licence

Job description

Job title: Operations & Dispatch Supervisor

Location: Ashford (must be a driver due to location)

Salary: up to £34,476

Hours: Monday to Friday, with an early finish on Fridays (alternate Saturday's will be required during peak)

The role:

We are looking for a hands-on Supervisor to join our client's growing team. This is a newly created position for someone to really make their own. This is an ideal opportunity for someone who can lead from the front but that wants to remain hands-on.

Benefits:

• 23 days annual leave + bank holidays
• Christmas shutdown (annual leave must be reserved)
• Overtime paid at x1.5
• Free parking on site

Key responsibilities would be:

• Organise the team and delegate daily tasks effectively.
• Oversee day-to-day operations and the running of production.
• Provide training, support and motivation to team members where required.
• Manage additional agency labour during peak periods.
• Ensure quality standards are maintained throughout each stage of production.
• Maintain a smooth workflow and ensure the efficient use of labour.
• Plan labour requirements in advance where possible and liaise with recruitment agencies.
• Ensure Health & Safety standards and procedures are followed across the site.
• Review and update risk assessments alongside the Production Director.
• Identify and implement opportunities for improvements.

Experience and skills required:

• Previous experience as a Supervisor, Line Leader, Shift Lead or Team Leader
• Experience within FMCG, manufacturing, production or a fresh produce environment
• A hands-on approach, with the willingness to work alongside the team
• Strong organisational and people-management skills
• A full UK driving licence
• A manual forklift licence would be desirable but is not essential

Please note - this role can involve working outdoors in all weather conditions, so applicants must be comfortable working outside.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.