Hands-On Operations & Dispatch Supervisor

New Appointments Group; Ashford; On-site; GBP 21,000 - 34,000; Full time

Benefits offered by this job

23 days annual leave + bank holidays

Christmas shutdown (annual leave must-

Overtime paid at x1.5

Free parking on site

Job summary

New Appointments Group is seeking an Operations & Dispatch Supervisor in Ashford. This hands-on role leads daily production tasks, organises a small team, and oversees operations with a front-line leadership approach.

The position requires a full UK driving licence, willingness to work outdoors in all weather, and occasional Saturday shifts during peak periods. Salary up to £34,476, with normal Monday–Friday hours and an early finish on Fridays; overtime paid and free on-site parking.

Qualifications

• Previous experience as a Supervisor or Team Leader in FMCG or production.
• Hands-on leader able to work alongside the team.
• Full UK driving licence.
• Forklift licence desirable but not essential.

Responsibilities

• Organise the team and delegate daily tasks.
• Oversee day-to-day operations and production.
• Provide training, support and motivation to team members.
• Manage additional agency labour during peak periods.
• Ensure quality standards throughout production.
• Maintain a smooth workflow and efficient use of labour.
• Plan labour requirements and liaise with recruitment agencies.
• Ensure Health & Safety standards and procedures are followed.
• Review and update risk assessments with the Production Director.
• Identify and implement opportunities for improvements.

Skills

Hands-on leadership

Team management

Organisational skills

People management

Tools

Forklift licence

Job description

New Appointments Group is seeking an Operations & Dispatch Supervisor in Ashford. This hands-on role leads daily production tasks, organises a small team, and oversees operations with a front-line leadership approach.

The position requires a full UK driving licence, willingness to work outdoors in all weather, and occasional Saturday shifts during peak periods. Salary up to £34,476, with normal Monday–Friday hours and an early finish on Fridays; overtime paid and free on-site parking.