Operations Director

TN United Kingdom; Aberdeen City; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Operations Director, where you will lead catering teams across Scotland and North England. This pivotal role involves ensuring exceptional service and compliance while driving financial growth. With a focus on client relationships and team development, you will be at the forefront of enhancing workplace dining experiences. Enjoy a competitive salary, performance-related bonus, and a range of flexible working options that support your lifestyle. Embrace a rewarding career in one of the UK's leading contract catering firms, committed to inclusivity and employee satisfaction.

Benefits

Company Car

Flexible Working Hours

Hybrid Working Model

33 Days Holiday

Health Care Cover

Paid Charity Leave

Life Assurance

Pension Scheme

Discounts and Cashback

Cycle to Work Scheme

Qualifications

• Extensive experience in contract catering within a senior management role.
• Proven track record in leading and motivating diverse teams.

Responsibilities

• Create a culture of excellent customer experience.
• Oversee recruitment and development of operations team.
• Support sales team with site visits and presentations.

Skills

Contract Catering Experience

Client Relationship Management

P&L Management

Leadership Skills

Multi-Site Management

Education

Degree in Hospitality Management

Relevant Professional Certifications

Job description

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General information

@media (max-width: 768px) { .largeurTotale { width: 100% } .icon-ak { width: 20px; height: 20px } }@media (min-width: 768px) { .largeurTotale { width: 900px } .icon-ak { width: 40px; height: 40px } } Operations Director Ref: 2024-66292 Job Information Division: Elior Regional B&I Advert Closing Date: 11/09/2024 Contractual Hours:Full-time Salary:Competitive Contract Type:Permanent Working Pattern: Monday - Friday (40 hours per week) Location:Aberdeen, UK Join our team!

Are you a great leader of Catering Teams with a genuine passion for exemplary service? We have a new opportunity for an experienced and enthusiastic Operations Director to join our team, covering our sites predominantly throughout Scotland and North England.

This role sits within our Business & Industrydivision , catering for those within the workplace. Taking care of catering and dining services, we're one of the industry's largest and most innovative contract caterers. With menus available to pre-order and with in-app payment.

What you'll be doing...

Your key responsibilities as the Operations Director will consist of:

Accountable for creating a culture of excellent customer experience within their community

Accountable for ensuring legal and company compliance within strategic area of responsibility

Accountable for creating a platform for financial growth, exceeding financial targets

Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, deliver a value-added service proposition which will build and sustain industry competitive advantage

Oversee Operations Management function within area of responsibility

Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes

Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound. Developing centre of excellences within sites to be used as reference points is essential

Due to this field-based role, you will be expected to travel to sites predominantly throughout Scotland and The North of England (company car provided).

Working Pattern: Monday - Friday (40 hours per week)

What can you bring?

The experience and knowledge we are looking for from the future Operations Director include:

Extensive experience in contract catering, within a multi-site, senior management role

Experience within the Business & Industryenvironment is desired

A proven track record of successfully building and maintaining client relationships

Ability to demonstrate experience in leading, inspiring, and motivating a large and diverse team

An influential individual

Confidence in numbers and P&L management

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

A competitive salary, 15% performance-related bonus, plus a company car/allowance

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments

Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days

Holiday Allowance: Relax & recharge with 33 days of holiday (including bank holidays)

Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays

Family Leave: Prioritise family commitments with flexible leave options

Health care cover

Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

Opportunities for career progression while developing a close-knit community

Supporting You Through Life’s Ups & Downs:

Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & cycle to work scheme

Why it’s great to work for us...

Elior is a multi-award-winning people business and one of the UK’s leading contract caterers , with over 10,000 colleagues operating across a diverse range of sectors including:

Workplaces & Office Space

Sporting Venues & Stadiums

Attraction & Heritage Sites

Public Sector & Defence

Health, Care & Hospitals

Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That’s why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates EqualityOur aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop,and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

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