Operations Delivery Manager

TN United Kingdom; Cardiff; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated professional to manage the safe delivery of Route Engineering Access plans. This role involves leading a strong safety culture and ensuring compliance with safety regulations while managing possession delivery teams. The successful candidate will engage with stakeholders, promote continuous improvement, and produce critical documentation to optimize access opportunities. If you are a proactive leader with a passion for safety and operational excellence, this is an exciting opportunity to make a significant impact in the railway sector.

Qualifications

• Experience in front-line delivery operations role is essential.
• Strong leadership and communication skills are crucial.

Responsibilities

• Manage safe delivery of Route Engineering Access plans.
• Lead investigations into possession-related incidents.

Skills

Leadership skills

Communication skills

Analytical thinking

Knowledge of possession safety rules

Ability to work under pressure

Customer-focused solutions

Ability to prioritise workload

Job description

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Role Overview

To manage the safe and effective delivery of Route Engineering Access plans through all aspects of pre, real-time, and post possession delivery and associated activities, minimising Route exposure to Schedule 8. Lead the first response and subsequent investigation into all possession-related incidents, providing comprehensive reporting on all possession safety and delivery activities.

About the role (External)

Key Accountabilities:

1. Lead a strong, challenging safety culture throughout all aspects of possession delivery activities including, but not limited to, PICOP briefings, competency assessment, and possession assurance audits.
2. Lead, direct, and manage all in-house and contracted possession management staff, acting as a role model and mentor, implementing Network Rail policies professionally and efficiently.
3. Lead investigations into all possession-related incidents/operational close calls, liaising and supporting with all Works Deliverers, Operational staff, and possession delivery stakeholders.
4. Manage the safe and efficient delivery of all possession plans.
5. Manage possession delivery teams to minimise exposure to Schedule 8, facilitating right-time service start-up including contingency plans.
6. Manage compliance of possession management teams, buildings, vehicles, and equipment in line with relevant standards, rules, and regulations.
7. Support the development and validation of the Route Engineering Access plan through the planning process.
8. Produce all safety-critical and delivery documentation for possession management activities as required to optimise safe and effective use of access opportunities.
9. Provide accurate and comprehensive possession reporting to works deliverers, operational staff, and key stakeholders to enable continuous improvement.
10. Promote a proactive continuous improvement culture, sharing knowledge and best practices across the industry.

Job Skills, Experience, and Qualifications:

• Relevant successful experience in a front-line delivery operations role
• Demonstrable leadership, management, motivational, and communication skills
• Knowledge of possession safety rules and regulations
• Knowledge of relevant railway geography and network capability
• Analytical thinking and report writing skills
• Knowledge of factors and activities critical to efficient possession delivery
• Ability to evaluate complex factors and produce business-led, customer-focused solutions
• Ability to work well under pressure
• Ability to engage with customers and build collaborative relationships with stakeholders
• Ability to prioritise and organise workload to meet deadlines
• Local/formal incident and accident investigation competence
• Excellent communication skills and customer-focused approach