Operations & Customer Service Lead

MET Recruitment UK LTD; Wednesbury; On-site; GBP 35,000 - 45,000; Full time

Job summary

MET Recruitment UK LTD is seeking an experienced Office Manager for a manufacturing business in Wednesbury, England. The role involves overseeing daily operations, managing customer service and sales order processing, and leading a growing team to ensure high standards of service.

The ideal candidate will excel in a fast-paced environment, possess strong leadership and communication skills, and have a customer-focused mindset. Previous experience in a similar role is essential.

Qualifications

• Previous experience as an Office Manager, Administration Manager, or similar role.
• Experience managing and developing team members.
• Strong customer service and order processing experience.

Responsibilities

• Oversee daily office operations.
• Manage customer service and sales order processing.
• Lead and develop the office team.
• Ensure high customer service levels.

Skills

Customer service experience

Organisational skills

Multitasking skills

Leadership skills

Problem-solving skills

Tools

Microsoft Office

Job description

MET Recruitment UK LTD is seeking an experienced Office Manager for a manufacturing business in Wednesbury, England. The role involves overseeing daily operations, managing customer service and sales order processing, and leading a growing team to ensure high standards of service.

The ideal candidate will excel in a fast-paced environment, possess strong leadership and communication skills, and have a customer-focused mindset. Previous experience in a similar role is essential.