A family-run security solutions provider is seeking an Operations Administrator to support their operations team in Sevenoaks. This office-based position involves scheduling and maintaining high standards of customer service. The ideal candidate will have experience in an operations or scheduling role, possess strong communication skills, and be highly organised. Responsibilities include liaising with customers, booking maintenance visits, and managing diaries, making this a vital role in their expanding team.
Qualifications
Previous experience in an operations, service or scheduling role.
Confident in managing diaries and coordinating field‑based teams.
Strong telephone manner and written communication skills.
Responsibilities
Support the operations team to ensure efficient scheduling.
Send estimates on behalf of surveyors.
Liaise with customers via phone and email.
Skills
Customer service skills
Organisational skills
Diary management
Communication skills
Job description
A family-run security solutions provider is seeking an Operations Administrator to support their operations team in Sevenoaks. This office-based position involves scheduling and maintaining high standards of customer service. The ideal candidate will have experience in an operations or scheduling role, possess strong communication skills, and be highly organised. Responsibilities include liaising with customers, booking maintenance visits, and managing diaries, making this a vital role in their expanding team.