Operations Controller - 24/7 OCC & Flight Planning

British Airways PLC; Manchester; On-site; GBP 36,000 - 43,000; Full time

Benefits offered by this job

Staff travel benefits

Discounted Hotline airfares

Job summary

BA Cityflyer is seeking an Operations Controller to oversee day-to-day aircraft movements and ensure safe, compliant operations from our OCC in a 24/7 environment. The role supports BA Cityflyer and BA Euroflyer across European routes from our hubs.

You will join a dedicated team, handle high-pressure situations, and work shifts on a 12-hour roster. This is a hands-on operations role with generous staff travel benefits and career progression opportunities.

Qualifications

• Experience in an airline's OCC or similar control centre.
• Ability to operate in a fast-paced, 24/7 environment.
• Knowledge of regulatory standards ICAO/IATA/EASA/CAA.

Responsibilities

• Oversee the day-to-day operation and aircraft movements in line with the commercial, operational and safety aspirations of the Company.
• Ensure compliance with ICAO, IATA, EASA and CAA regulations.
• Operate 12-hour shifts across day and night rotations with a set roster pattern.
• Coordinate and communicate with teams in multiple locations.

Skills

Decision making under pressure

Multitasking

Crew Flight Time Limitations

Aircraft operations knowledge

Meteorology understanding

Flight planning

Cross-location coordination

Tools

CFMU NOP Portal

AIMS/Sabre/Amadeus

Job description

BA Cityflyer is seeking an Operations Controller to oversee day-to-day aircraft movements and ensure safe, compliant operations from our OCC in a 24/7 environment. The role supports BA Cityflyer and BA Euroflyer across European routes from our hubs.

You will join a dedicated team, handle high-pressure situations, and work shifts on a 12-hour roster. This is a hands-on operations role with generous staff travel benefits and career progression opportunities.