Operations & Billing Admin — Dynamic School Support

Haberdashers' Elstree Schools; Elstree; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Private pension scheme

Life assurance

Employee assistance programme

Professional development

Free lunch and refreshments

Free onsite parking

Staff gym and facilities

Cycle-to-Work scheme

Job summary

Haberdashers' Elstree Schools is seeking an organised Operations Administrator to support daily administrative, financial and customer service tasks across Nursery and Commercial Operations, including invoicing, funding claims and records management. This role suits someone who thrives in a busy environment and enjoys problem solving.

You will join a vibrant school community, handle confidential information with discretion, and use Microsoft Office to deliver accurate service to families, hirers

Qualifications

• Experience providing administrative support in busy environments.
• Ability to handle financial information and invoicing accurately.
• Strong attention to detail and professional communication.

Responsibilities

• Preparing and administering invoices using attendance, booking and funding information.
• Processing nursery funding claims and maintaining accurate funding records.
• Responding to billing and payment enquiries from parents, carers and commercial customers.
• Supporting account reconciliation and monitoring outstanding payments.
• Producing reports relating to fees, utilisation and operational performance.
• Providing a warm, professional and responsive service to families, hirers and visitors.
• Supporting the onboarding of new nursery families and commercial customers.
• Maintaining accurate records, contracts and compliance documentation.
• Preparing correspondence, reports and operational documentation.
• Providing administrative support across the Nursery and Commercial Operations teams.
• Supporting audits, inspections and safeguarding processes where required.

Skills

Administrative skills

Customer service

Billing

Attention to detail

Microsoft Office

Professional communication

Tools

Microsoft Office

Job description

Haberdashers' Elstree Schools is seeking an organised Operations Administrator to support daily administrative, financial and customer service tasks across Nursery and Commercial Operations, including invoicing, funding claims and records management. This role suits someone who thrives in a busy environment and enjoys problem solving.

You will join a vibrant school community, handle confidential information with discretion, and use Microsoft Office to deliver accurate service to families, hirers