Junior Operations Associate

InvestorHub

England

On-site

GBP 26,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

25 days annual leave + bank holidays

Weekly team lunches

Private medical insurance

Pension matching

Job summary

A dynamic financial services company in the UK is seeking a Junior Operations Associate to support various systems, projects, and creative tasks. The role involves preparing sales materials, analyzing investor data, and collaborating closely with multiple teams. The ideal candidate is organised, communicative, and eager to learn in a fast-paced SaaS environment. This position offers competitive salary, 25 days annual leave, and opportunities for personal growth within a supportive team.

Qualifications

Organised, creative, and communicative.
Energised by working in-office with the team (5 days a week).
Strong academic background with a minimum of a 2:1 degree.
In-office collaboration 5 days a week.

Responsibilities

Support Client Success with creative and operational tasks.
Create demo materials that help Sales close deals.
Process beneficial ownership reports and analyse data.
Coordinate with partners and vendors.
Assist in onboarding new clients.
Support internal system quality.

Skills

Organisational skills

Creative thinking

Analytical skills

Communication

Curiosity

Education

Minimum of a 2:1 degree

Tools

HubSpot CRM

Notion

Job description

Join to apply for the Junior Operations Associate role at InvestorHub

InvestorHub was founded to solve a fundamental gap in public markets: companies were working hard to engage their top shareholders, but had little visibility or connection to the thousands of retail investors who drive a significant share of daily trading. Recognising this, we set out to modernise how listed companies understand, communicate with, and build relationships across their full investor base.

From our beginnings in Australia, today, we support over 200 listed companies across the UK and Australia and continue to reshape what effective modern investor engagement looks like.

As retail participation grows and capital markets become more digital, we empower companies to take a data‑driven, story‑led approach that strengthens investor relationships, improves market understanding, and ultimately helps management teams communicate with confidence and control.

As a Junior Operations Associate, you’ll support the systems, projects, and creative work that keep InvestorHub running. One day you might be crafting sales materials; the next, analysing investor data; the next, helping a client go live.

We value clarity, curiosity, and hustle. You’ll work closely with Client Success, Sales, Marketing, Operations, and Leadership across the UK and Australia. Expect a collaborative environment where you can ask questions, take ownership, and put your ideas into action. You’ll join internal rituals and see how product decisions, strategy discussions, and client outcomes are shaped inside a fast‑moving SaaS environment.

After 3‑6 months of rotating in the business, you can choose to specialise in one area or continue as a cross‑functional generalist.

What You’ll Learn

HubSpot CRM
Website + content creation on the InvestorHub platform
Sales enablement and demo preparation
SaaS operational processes

You’ll be mentored directly by our Managing Director and Chief of Staff, with the whole UK team supporting your development.

What You’ll Be Doing

Support Client Success with creative + operational tasks - Build client websites, produce marketing assets, write copy, draft templates, and support campaign delivery for real LSE‑listed companies.
Create demo materials that help Sales close deals - Work with Sales to craft custom decks and product showcases that land with CEOs and CFOs.
Process beneficial ownership reports + analyse data - Interpret share ownership datasets, identify patterns, and help create clear insights for clients.
Coordinate with partners and vendors - Liaise with registries, communication partners, and external vendors to keep projects moving smoothly.
Assist in onboarding new clients - Track setups, update task boards, support go‑lives, and learn how a SaaS onboarding pipeline works end‑to‑end.
Support internal system quality - Keep HubSpot, Notion, databases, and content libraries clean, accurate, and optimised.

What we’re looking for

Organised, creative, and communicative
Comfortable jumping into both analytical and creative work
Entrepreneurial — you’re naturally curious. You spot problems and solve them
Energised by working in‑office with the team (we’re 5 days a week)
Driven, and hungry to learn
Strong academic background with a minimum of a 2:1 degree
A great culture fit — proactive, thoughtful, and collaborative
Genuine interest in SaaS, capital markets & our mission
If you love learning new tools and want to see the inside of a scaling tech company, you’ll thrive here.

What’s On Offer

Genuinely competitive salary for a Junior Ops vacancy - full details to be shared during initial interview
25 days annual leave + bank holidays
Weekly team lunches, quarterly events & an annual two‑day offsite
Private medical insurance & pension matching

Video Application Requirements

Along with your CV, we wish to see a 5 minute recording of you answering these two questions:

Why do you want to work for a startup?
Why do you want to work for InvestorHub

Feel free to include a little bit about yourself in the video as well.

FAQ

We've had candidates sign up for a free Loom account (other platforms are available), and use their free 5 minute recordings. But feel free to send over a video in any format you wish - ensuring it remains professional.

Next Steps