Operations Assistant: Transport & Fleet Coordination

Kirklees Metropolitan Council; Harrogate; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Local government pension scheme

Salary sacrifice

Employee discounts

Learning and career development

Health Assured

Job summary

North Yorkshire Council in Harrogate is seeking an Operations Assistant to help orchestrate vital journeys daily within our Integrated Passenger Transport Operations Team. You will support the Operations Officer, coordinate routes and assist drivers and passenger assistants in delivering safe, reliable transport.

The role involves maintaining schedules, handling transport requests, briefing crews, monitoring information and dealing with disruptions.

Responsibilities

• Assisting the Operations Officer in responding to transport requests from colleagues in Integrated Passenger Transport and customers requesting trips
• Deputise for the Operations Officer when required to ensure general supervision of drivers and passenger assistants
• Provide daily operational advice to drivers and passenger assistants on matters including rotas, changes to scheduling/incidents, vehicle safety, general health and safety and operational service standards
• To maintain accurate up to date schedules for the vehicles and monitor those schedules to ensure the cost effective and reliable operation of the fleet
• Monitor the distribution of passenger information and care plans to ensure bus crews have accurate information
• Ensure that vehicles have adequate stocks of sundries and equipment
• Respond to unforeseen events by providing solutions to ensure service delivery, for example, respond to absences, vehicle breakdowns or traffic delays

Job description

North Yorkshire Council in Harrogate is seeking an Operations Assistant to help orchestrate vital journeys daily within our Integrated Passenger Transport Operations Team. You will support the Operations Officer, coordinate routes and assist drivers and passenger assistants in delivering safe, reliable transport.

The role involves maintaining schedules, handling transport requests, briefing crews, monitoring information and dealing with disruptions.