Medical Passenger Assistant

Kirklees Metropolitan Council; Scarborough; On-site; GBP 28,000 - 30,000; Part time

Benefits offered by this job

Local government pension

Salary sacrifice schemes

Employee discounts

Health Assured

Learning and career development

Job summary

North Yorkshire Council in Scarborough is seeking a caring, flexible individual to join the Integrated Passenger Transport Operations Team on a part-time basis (10 hours per week). You will help ensure safe, comfortable journeys for passengers with training provided, including emergency medication administration.

Term-time pro rata salary is £28,153–£30,023 per annum, with full training and development opportunities. The role supports learning, employment and community access for local residents.

Qualifications

• Great communication skills to connect with carers and colleagues
• Medically trained to administer emergency medication to children
• Caring, flexible and committed to supporting others

Responsibilities

• Ensure passengers board, travel, and alight safely with proper use of safety equipment
• Communicate effectively with carers and colleagues
• Administer emergency medication to children following care plans
• Support passengers on journeys to and from activities

Job description

Are you the kind of person who naturally looks out for others and loves working as part of a community?

Across North Yorkshire, our Integrated Passenger Transport Operations Team keeps our community moving. Our extensive network of more than 120 vehicles, mainly minibuses, and approximately 340 drivers and passenger assistants work tirelessly to deliver safe, reliable transport where it’s needed most. From providing essential school and social care transport services to providing local bus connections, we help people access learning, employment, and social centres, we ensure nobody gets left behind.

We bridge the gap to critical community hubs, enabling independent access to education, supported employment, and day centres, and other meaningful activities in our community. The team delivers approximately 800,000 passenger journeys per year including 20,000 wheelchair user journeys.

We are looking for caring, flexible and committed people to support a client on journeys to and from activities at various centres for 10 hours per week. The role will initially be to work one hour in the morning and one hour in the afternoon, although this may vary dependant on the needs of the services.

For term-time only employees, the annual salary is calculated pro rata and paid evenly over 12 months.

About the role

You will be helping to make sure all our passengers enjoy a safe and comfortable journey:

• Ensuring all passengers board, travel, and alight safely, while ensuring that any safety equipment is used correctly. Full equipment training is provided.
• Use your great communication skills to connect and collaborate with carers and colleagues
• This role requires you to be medically trained to administer emergency medication to children safely and accurately, strictly following individual care plans

The role operates on a split-shift routine from Monday to Friday. Standard hours are between 07:00 – 09:30 and 15:00 – 17:30. However, flexibility is needed to accommodate occasional adjustments based on changing passenger needs.

Experience is not essential, however some experience working in a similar role is an advantage. Full training is provided for the right individual who brings a caring and responsible nature.

We also offer a comprehensive training package including a Passenger Assistant Training Scheme (PATS), Basic First Aid and Managing Challenging Behaviour.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier:

a local government pension scheme with generous employer contribution

• salary sacrifice schemes
• employee discount benefits including shopping, supermarkets, gym discounts and more
• Health Assured – confidential help and support for your wellbeing
• learning, development and career advancement opportunities

Key documents

Job description.docx

Total Rewards Brochure

Key dates

Closing date: 4 October 2026

Interview date: To be confirmed

Company: North Yorkshire Council

Salary: £28,153 – £30,023 pro rata per annum

Location: Scarborough, North Yorkshire

Sector: Health and Social Care

Sector: Adult Services

Job Role: Care Worker