Operations Assistant - Reception

David-Lloyd-Clubs; Narborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free club membership for you and your

Discount on food and drinks

Discounts on swimming, tennis, and PT

Wagestream on-demand pay

Benefits suite access

Career advancement through internal培训

Job summary

David-Lloyd-Clubs in Narborough is seeking a friendly Receptionist to welcome members and manage queries and bookings. You will represent a premium brand, ensuring a high-standard welcome and smooth front-desk operations.

The role focuses on delivering outstanding customer service in a fast-paced environment, working as part of a collaborative team to maintain brand presentation and member satisfaction.

Qualifications

• Experience in delivering high-quality customer service.
• Able to work well in a fast-paced environment.
• Strong communication and collaboration with colleagues.

Responsibilities

• Greet members and guests and provide premium service.
• Handle queries and manage bookings face to face and by phone.
• Keep the reception area clean, tidy and aligned with brand standards.

Skills

Customer service

Team player

Communication skills

Collaborative

Job description

Would you like to join Europe’s leading premium health and wellness group?Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.Some of our perks:Free Club Membership for you and your family!50% Discount on food and drinks.Discounts on Swimming, Tennis Lessons, and Personal Training.Opportunities for Career Advancement through internal training and development.Wagestream App: Get paid on demand!Access to our Benefits Suite.About you:As a Receptionist, we are looking for someone who:Has an overall passion for customer serviceA team player, with strong communication and collaboration skillsAbility to work in a fast-paced environmentJoin us and help us create a thriving and inclusive culture. Together, we’re more than a Club!Narborough