Operations Assistant - Reception

David Lloyd Clubs; Cheadle; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free Club Membership for you and your/

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement through internal培训

Wagestream App: Get paid on demand!

Benefits Suite

Job summary

David Lloyd Clubs in the United Kingdom is seeking a welcoming Receptionist to join our premium health and wellness brand. You will greet members, handle queries, and manage bookings both face-to-face and by phone, while keeping the reception area pristine and aligned with brand standards.

We value team players with a passion for customer service and the ability to thrive in a fast-paced environment. This role offers opportunities for career progression and access to our member perks and

Qualifications

• Experience in customer-facing role.
• Ability to stay calm in busy environments.

Responsibilities

• Welcome members and greet guests.
• Assist with queries and bookings over the phone and in person.
• Keep reception area clean and brand-compliant.

Skills

Customer service

Teamwork

Communication

Face-to-face service

Job description

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!

As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!

• 50% Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App: Get paid on demand!

• Access to our Benefits Suite.

About you

As a Receptionist, we are looking for someone who:

• Has an overall passion for customer service

• A team player, with strong communication and collaboration skills

• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!